- User Research
- Affinity Diagram
- human computer interaction
- User Experience (UX)
Understanding User Needs
Completed by Bethany Mikell
November 9, 2020
10 hours (approximately)
Bethany Mikell's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
