CEO Keynote & Fireside Chat: Building a More Just World: The Role of Institutions in Defining the New Normal

The double disruption caused by automation and COVID-19 will fundamentally change how we work, live, and learn — and may displace up to 85 million jobs by 2025. Watch this recorded Conference session to hear from Coursera’s CEO, Jeff Maggioncalda, on how institutions — universities, businesses, and governments — must collaborate to respond to the global skills crisis by increasing access and opportunity to high-quality online learning and well-paying, remote jobs.

This session was part of the April 2021 Coursera Conference, which brought together thousands of leaders from business, education, and government in the shared mission of building a more just world through the power of learning.



  • Saadia Zahidi – Managing Director, Platform for Shaping the Future of the New Economy and Society, World Economic Forum 
    • Her teams work with leaders from business, government, civil society and academia to understand and shape the new economy, advance competitiveness, drive social mobility and inclusion, close skills gaps, prepare for the future of work and foster gender equality and diversity. Saadia founded and co-authors the Forum’s Future of Jobs Report, Global Gender Gap Report and Human Capital Report. Her book, Fifty Million Rising, charts the rise of working women in the Muslim world and was longlisted for the FT/McKinsey Business Book of the Year 2018. She has been selected as one of BBC’s 100 Women and won the inaugural FT/McKinsey Bracken Bower Prize for prospective authors under 35. She holds a BA in Economics from Smith College, an MPhil in International Economics from the Graduate Institute of Geneva and an MPA from the Harvard Kennedy School. Her interests include the future of work, the impact of technology on employment, education and skills, income inequality and using big data for public good.
  • Jeff Maggioncalda – Chief Executive Officer, Coursera
    • Jeff Maggioncalda joined Coursera as CEO in June 2017 and since then helped the company grow to over 77 million learners and 6,000+ institutions, served by high-quality learning content from 200+ of the world’s top universities and industry educators. He previously served for 18 years as the founding CEO at Financial Engines Inc, a company co-founded by economist and Nobel Prize winner William Sharpe. Financial Engines grew rapidly under Jeff’s leadership, providing high-quality online investment advice that has helped millions of people save and prepare for retirement. Jeff has also worked as a consultant at McKinsey & Company and Cornerstone Research and continues to serve as a Director of Silicon Valley Bank, Inc. He holds an M.B.A. from the Stanford Graduate School of Business and a Bachelor’s degree in Economics and English from Stanford University. In his free time, Jeff is a lifelong learner and proud dad, and enjoys studying music theory and spending time with his wife and three daughters.