The New Learning Leader: Becoming a Capability Champion

In this research-based presentation, Josh Bersin explores the question of how to move beyond technical skills to build the strategic new capabilities necessary to sustain organizations through changing times. You’ll hear perspective on how workplace learning has evolved and discover how new technologies and approaches to learning can help learning leaders become capability champions. You’ll gain insights into how top companies are taking on capability training responsibilities and learn how to incorporate these best practices to drive transformation at your organization.

This session was part of the April 2021 Coursera Conference, which brought together thousands of leaders from business, education, and government in the shared mission of building a more just world through the power of learning.


  • Josh Bersin – Author and Analyst, JB Academy
    • Josh Bersin is a world-known analyst, educator, and thought leader in all aspects of HR, leadership, and HR technology. He founded Bersin & Associates in 2001 to provide research and advisory services focused on corporate learning. He expanded the company’s coverage to encompass HR, talent management, talent acquisition, and leadership and became a recognized expert in the talent market. Bersin sold the company to Deloitte in 2012. In 2019, Bersin founded the Josh Bersin Academy, a professional development academy which has become the “home for HR” in past months. He is frequently featured in publications such as Forbes, Harvard Business Review, HR Executive, The Wall Street Journal, and CLO Magazine. He is a popular blogger and has more than 800,000 followers on LinkedIn.