
Duke University
Skills you'll gain: MLOps (Machine Learning Operations), Pandas (Python Package), AWS SageMaker, NumPy, Microsoft Azure, Application Deployment, Responsible AI, Data Manipulation, Exploratory Data Analysis, Containerization, Data Pipelines, CI/CD, DevOps, Cloud Computing, Python Programming, Machine Learning, GitHub, Big Data, Data Management, Data Analysis
Advanced · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: MLOps (Machine Learning Operations), Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), PyTorch (Machine Learning Library), Containerization, Tensorflow, Web Frameworks, Rust (Programming Language), Microsoft Copilot, DevOps, Cloud Solutions, CI/CD, Machine Learning, Serverless Computing, Docker (Software), GitHub, Command-Line Interface, Big Data
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: SQL, Relational Databases, Microsoft Copilot, Database Management, Transaction Processing, Query Languages, Database Design, Databases, Object-Relational Mapping, Performance Tuning, Data Integrity, Data Modeling, Data Security
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gmail, Google Docs, Google Sheets, Presentations, Google Workspace, Spreadsheet Software, Calendar Management, File Management, Excel Formulas, Excel Macros, Data Visualization, Sales Presentations, Product Demonstration, Version Control, Document Management, Meeting Facilitation, Setting Appointments, Email Security, Productivity Software, Collaborative Software
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Natural Language Processing, Data Quality, Anomaly Detection, Data Storytelling, Technical Communication, Responsible AI, Data Visualization, Data Ethics, Data-Driven Decision-Making, Interactive Data Visualization, Data Pipelines, Data Cleansing, Data Visualization Software, Data Analysis, Data Science, Data Security, Data Synthesis, Critical Thinking
Beginner · Specialization · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Email Automation, Service Management, Scripting, Automation, Document Management, Collaborative Software, Configuration Management, Data Sharing
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: GitHub, C# (Programming Language), Secure Coding, HTML and CSS, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Open Web Application Security Project (OWASP), Git (Version Control System), User Interface (UI), Object Oriented Programming (OOP), Web Development, Web Design, Debugging, Mockups, Microsoft Copilot, Authentications, Front-End Web Development, Programming Principles, UI Components, Javascript
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Back-End Web Development, Program Development, Algorithms, Integrated Development Environments, Programming Principles, Pseudocode, Debugging, Computational Thinking, Engineering Software, C# (Programming Language), Version Control, Software Engineering, GitHub, Git (Version Control System), Data Structures, Microsoft Copilot
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Presentation, Data Storytelling, Predictive Modeling, Data Visualization Software, Data Synthesis, Spreadsheet Software, Microsoft Copilot, Excel Formulas, Dashboard, Predictive Analytics, Data Analysis, Report Writing, Data-Driven Decision-Making, Forecasting, Prompt Engineering, Data Manipulation, Data Transformation, Trend Analysis, Data Cleansing
Beginner · Course · 1 - 3 Months