Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Michigan
Skills you'll gain: Generative AI, Automation, Human Resources, Workforce Management, Artificial Intelligence, Responsible AI, Workforce Planning, Socioeconomics, Diversity Awareness, Data Ethics, Leadership and Management, Change Management
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Programming Principles, Program Development, Microsoft Visual Studio, Computer Programming, Integrated Development Environments, Python Programming, Debugging, Development Environment, Data Structures
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Music Theory, Musical Composition, Music, Instrumental Music, Post-Production, Media Production, Editing, Creativity
Beginner · Specialization · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Journalism, Media and Communications, Public Affairs, Research, Technical Communication, Driving engagement, Scientific Methods, Persuasive Communication, Digital Communications, Threat Detection, Interpersonal Communications, Public Policies, Policy Development, Content Creation, Social Sciences, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Linear Algebra, Markov Model, Geometry, Arithmetic, Algebra, General Mathematics, Advanced Mathematics, Probability, Mathematics and Mathematical Modeling, Mathematical Theory & Analysis, Mathematical Modeling, Applied Mathematics, Statistical Methods, Engineering Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Phlebotomy, Blood Collection, Sterilization, Urinalysis, Patient Communication, Medical Terminology, Patient-centered Care, Nutrition Education, Infection Control, Asepsis, Pathology, Basic Patient Care, Patient Education And Counseling, Vital Signs, Geriatrics, Hand Hygiene, Electocardiography, Anatomy, Pediatrics, Patient Evaluation
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Design Thinking, Business Modeling, Entrepreneurship, Value Propositions, New Product Development, Market Opportunities, Gap Analysis, Innovation, Technology Strategies, Strategic Thinking, New Business Development, Engineering Management, Market Analysis, Business Strategies, Competitive Analysis, Sustainable Business, Engineering
Build toward a degree
Beginner · Course · 1 - 3 Months

EC-Council
Skills you'll gain: Cryptography, Encryption, Systems Development Life Cycle, Human Factors (Security), Security Awareness, Cybersecurity, Cyber Attacks, Cyber Security Policies, Threat Detection, ISO/IEC 27001, Security Controls, Computer Security, Network Security, Risk Management Framework, Information Systems, General Data Protection Regulation (GDPR)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, Differentiated Instruction, Learning Management Systems, Student Engagement, Literacy, Curriculum Planning, Blended Learning, Student Support and Services, Content Management
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: LangChain, LLM Application, Tool Calling, ChatGPT, Generative AI Agents, Prompt Engineering, Application Development, Python Programming
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Cloud Computing, Cloud Infrastructure, Virtualization, Computer Hardware, Network Protocols, Cloud Platforms, Virtual Machines, General Networking, Network Administration, Network Security, Desktop Support, Hardware Architecture, TCP/IP, Peripheral Devices, Wireless Networks, Mobile Security, USB, Networking Hardware
Intermediate · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Hardware Design, Electronic Hardware, Schematic Diagrams, Computer-Aided Design, Mechanical Design, Electrical Engineering, 3D Modeling, Electronics, Electronic Components, Simulation and Simulation Software, Technical Design, Design Specifications, Open Source Technology
Beginner · Course · 1 - 4 Weeks