IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Peking University
Skills you'll gain: Vocabulary, Oral Comprehension, Language Competency, Grammar, Language Learning
Intermediate · Course · 1 - 3 Months

Infosec
Skills you'll gain: File Systems, Microsoft Windows, Cybersecurity, TCP/IP, Network Protocols, Data Security, Litigation Support, File Management, Network Security, Operating Systems, Data Structures, General Networking, Data Validation, Record Keeping, System Software, Data Integrity, Data Analysis Software, User Accounts, USB, System Configuration
Intermediate · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Process Improvement, Continuous Improvement Process, Operational Efficiency, Waste Minimization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Conflict Management, Time Management, Stress Management, Critical Thinking, Problem Solving, Self-Awareness, Emotional Intelligence, Communication Strategies, Complex Problem Solving, Productivity, Interpersonal Communications, Communication, Creative Problem-Solving, Personal Development, Business Ethics, Empathy, Prioritization, Compliance Management, Teamwork, Goal Setting
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Algorithms, Deep Learning, Computer Vision, Mathematical Modeling, Predictive Modeling, Data Structures, Spatial Data Analysis
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Business Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Data Presentation, Python Programming
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Prompt Engineering, Generative AI Agents, Tool Calling, User Interface (UI), LLM Application, Agentic systems, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, OpenAI, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Climate Change Adaptation, Sustainable Development, Sustainable Design, Governance, Water Sustainability, Systems Thinking, Environmental Resource Management, Environmental Science, Climate Change Mitigation, Case Studies, Water Resources, Business Modeling, Stakeholder Engagement, Project Finance
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Anthropic Claude, Multimodal Prompts, Version Control, Generative AI Agents, Git (Version Control System), Generative AI, Software Quality Assurance, Software Development, Mockups, Test Automation, Software Documentation, Artificial Intelligence, Software Development Life Cycle, Software Architecture, Automation, Software Testing, Software Design, Software Development Methodologies
Beginner · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Motivational Interviewing, Cognitive Behavioral Therapy, Mental Health Therapies, Behavioral Health, Mental and Behavioral Health, Psychotherapy, Psychology, Experimentation, Health Education, Goal Setting
Beginner · Course · 1 - 4 Weeks