Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Skills you'll gain: Portfolio Management, Project Portfolio Management, Portfolio Risk, Project Management Office (PMO), Investment Management, Asset Management, Program Management, Investments, Organizational Strategy, Return On Investment, Governance, Project Management, Risk Management, Project Management Institute (PMI) Methodology, Strategic Planning, Statistical Methods, Capital Markets, Correlation Analysis
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Empathy & Emotional Intelligence, Meeting Facilitation, Empathy, Emotional Intelligence, Negotiation, Team Collaboration, Conflict Management, Constructive Feedback, Teamwork, Team Building, Self-Awareness, Active Listening, Rapport Building, Relationship Building, Collaboration, Self-Discipline, Problem Solving, Public Speaking, Decision Making, Self-Motivation
Beginner · Specialization · 3 - 6 Months

Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Payment Systems, Banking Services, Banking, Payment Processing, Automated Clearing House, Bank Regulations, Credit/Debit Card Processing, Operational Risk, Financial Systems, Financial Regulation, Payment Processing and Collection, Financial Regulations, Credit Risk, Financial Controls, FinTech, Point of Sale, International Finance, Transaction Processing, Digital Transformation
★ 4.9 (14) · Mixed · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain Systems, Supply Chain Management, Strategic Decision-Making, Working Capital, Inventory and Warehousing, Supply Management, Data Analysis, Strategic Sourcing, Operational Efficiency, Business Metrics, Cash Flows, Performance Measurement, Job Analysis, Case Studies, Financial Analysis, Cost Reduction
★ 4.6 (1.1K) · Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
★ 4.6 (553) · Beginner · Professional Certificate · 3 - 6 Months

University of Virginia
Skills you'll gain: Leadership Development, Professional Development, Business Ethics, Organizational Leadership, Initiative and Leadership, Personal Integrity, Employee Coaching, Overcoming Objections, Leadership, Ethical Standards And Conduct, Empowerment, Self-Awareness, Conflict Management, Personal Development, Decision Making, Oral Expression, Program Implementation, Action Oriented, Verbal Communication Skills, Plan Execution
★ 4.7 (615) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Statement Analysis, Wealth Management, Tax Management, Insurance, Underwriting, Financial Statements, Tax Planning, Estate Planning, Technical Analysis, Tax Compliance, Financial Analysis, Investments, Financial Industry Regulatory Authorities, Financial Planning, Tax, Income Tax, Financial Market, Portfolio Management, Insurance Policies, Budget Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Banking, Banking Services, Working Capital, Cash Management, Commercial Banking, Deposit Accounts, Corporate Finance, Commercial Lending, Cash Flows, Market Liquidity, Lending and Underwriting, Corporate Strategy, Credit Risk, International Finance, Balance Sheet, Risk Mitigation, Accounts Receivable
★ 4.9 (9) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Derivatives, Financial Market, Portfolio Management, Regulatory Compliance, Investments, Financial Trading, Securities (Finance), Ethical Standards And Conduct, Investment Management, Compliance Management, Capital Markets, Business Ethics, Financial Analysis, Quantitative Research, Capital Budgeting, Finance, Credit Risk, Risk Management, Cash Flows, Performance Reporting
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Data-Driven Marketing, Marketing Analytics, Microsoft Excel, Statistical Reporting, Driving engagement, Trend Analysis, Target Audience, Data-Driven Decision-Making, Customer Engagement, Drive Engagement
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Search Engine Optimization, Keyword Research, Web Analytics and SEO, Content Optimization, Digital Marketing, Content Strategy, Marketing, Customer Analysis, Earned Media, Content Creation, Social Media, User Experience
★ 4.8 (3.7K) · Intermediate · Course · 1 - 4 Weeks