IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: PostgreSQL, JSON, Text Mining, Query Languages, SQL, Databases, Natural Language Processing, Database Management, Data Processing, Application Programming Interface (API), Data Storage, Python Programming
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking
Beginner · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Statistical Analysis, Experimentation, Usability Testing, A/B Testing, Statistical Hypothesis Testing, Data Analysis, UI/UX Research, R Programming, User Experience, Probability & Statistics, Human Computer Interaction, Statistics, Statistical Modeling, Regression Analysis
Intermediate · Course · 1 - 3 Months

Peking University
Skills you'll gain: Active Listening, Non-Verbal Communication, Verbal Communication Skills, Presentations, Business Communication, Interviewing Skills, Team Building, Writing, Communication Strategies, Intercultural Competence, Negotiation, Cultural Diversity
Mixed · Course · 1 - 3 Months

Berklee
Skills you'll gain: Entrepreneurship, Team Building, Design Thinking, Creativity, Ideation, Innovation, Creative Problem-Solving, Product Development, Creative Thinking, Branding, Collaboration, Relationship Building, Professional Networking, Brainstorming, Strategic Thinking, Brand Awareness, Adaptability, Empathy
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Threat Management, Security Controls, Google Cloud Platform, Data Security, Vulnerability Management, Threat Detection, Infrastructure Security, Continuous Monitoring, IT Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: No-Code Development, Mobile Development, Google Sheets, Application Development, Application Design, Application Deployment, Data Structures, User Accounts, Personalized Service, User Feedback, Web Development, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Descriptive Statistics, Statistical Analysis, Data Analysis, Probability Distribution, Statistics, Data Visualization, Statistical Methods, Statistical Hypothesis Testing, Regression Analysis, Probability & Statistics, Scientific Visualization, Data Science, Matplotlib, Exploratory Data Analysis, Probability, Correlation Analysis, Pandas (Python Package), Jupyter
Mixed · Course · 1 - 3 Months
University of London
Skills you'll gain: Computer Science, Computer Systems, Web Applications, Computer Literacy, Network Security, Computer Networking, Computational Thinking, Debugging, Web Design and Development, Cybersecurity, Problem Management, Software Architecture, Data Storage
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Communications Management, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Programming Principles, Animation and Game Design, Software Quality (SQA/SQC), Problem Solving, Computer Programming, Program Development, Software Engineering, Python Programming, Algorithms, Object Oriented Programming (OOP), Pseudocode, Data Structures, Application Design, Debugging, Computer Science, Test Planning
Beginner · Course · 1 - 3 Months

Curtis Institute of Music
Skills you'll gain: Musical Composition, Music History, Instrumental Music, Classical Music, Music Theory, Music Performance
Mixed · Course · 1 - 3 Months