• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • Status: Free Trial
      Free Trial
      S

      Scrimba

      React Technical Interview Practice Questions

      Skills you'll gain: React.js, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), Front-End Web Development, Restful API, Data Management, JavaScript Frameworks, Javascript, API Design, Data Validation, Web Development, Verification And Validation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Personalized Marketing at Scale

      Skills you'll gain: Customer Analysis, AI Personalization, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Persona Development, Marketing Automation, Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Campaigns, Customer Engagement, Content Creation, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      M

      MathWorks

      Modeling and Simulation with Simulink

      Skills you'll gain: Simulation and Simulation Software, Control Systems, Model Based Systems Engineering, Engineering Practices, Mathematical Modeling, Engineering Analysis, Systems Engineering, Systems Design, Performance Tuning, Matlab

      4.9
      Rating, 4.9 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      D

      Duke University

      Open Design

      Skills you'll gain: Design Thinking, Human Centered Design, User Experience Design, Diversity Equity and Inclusion Initiatives, Creativity, Cultural Diversity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Design Thinking for Human-Centered IoT Solutions

      Skills you'll gain: User Research, Usability Testing, Prototyping, Design Thinking, Ideation, Internet Of Things, User Experience Design, User Centered Design, Interaction Design, Human Centered Design, Persona Development

      4.3
      Rating, 4.3 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Data Driven Manager

      Skills you'll gain: Sampling (Statistics), Engineering Management, Data-Driven Decision-Making, Descriptive Statistics, Statistical Hypothesis Testing, Estimation, Data Analysis, Probability Distribution, Statistical Software, Correlation Analysis, Data Visualization, Statistical Methods, Statistical Analysis, Leadership and Management, Technical Management, Probability, Leadership, R Programming, Data Collection, Problem Solving

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      38 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Fine Tune BERT for Text Classification with TensorFlow

      Skills you'll gain: Tensorflow, Keras (Neural Network Library), Natural Language Processing, Deep Learning, Data Processing, Data Pipelines

      4.6
      Rating, 4.6 out of 5 stars
      ·
      209 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Art of the MOOC: Experiments with Sound

      Skills you'll gain: World Music, Music History, Music, Musical Composition, Music Theory, Multimedia, Public Affairs, Performing Arts, Music Performance, Electronic Media, Liberal Arts, Experimentation, Creativity, Cultural Diversity, Research

      4.8
      Rating, 4.8 out of 5 stars
      ·
      76 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Programming in Java: A Hands-on Introduction

      Skills you'll gain: Apache Maven, Data Import/Export, Object Oriented Programming (OOP), JSON, Java Programming, Debugging, JUnit, Java, Software Documentation, Programming Principles, Data Structures, Computer Programming, Restful API, Integrated Development Environments, File Management, Data Validation, Package and Software Management, Network Protocols, Unit Testing, Computer Science

      4.6
      Rating, 4.6 out of 5 stars
      ·
      189 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      D

      Dubai College of Tourism

      Hotel Front Office Operations

      Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Customer Relationship Building, Operational Efficiency, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      AutoCAD 2023 Masterclass - Produce Amazing Site Plans

      Skills you'll gain: Architectural Drawing, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Architectural Design, Construction, Data Import/Export, File Management, Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 3 - 6 Months

    • C

      Coursera Project Network

      CFD Simulation Through a Centrifugal Pump

      Skills you'll gain: Simulation and Simulation Software, Simulations, Engineering Analysis, Hydraulics, Cloud Computing, Verification And Validation, Data Validation, Mathematical Modeling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      278 reviews

      Beginner · Guided Project · Less Than 2 Hours

    1…209210211…474

    In summary, here are 10 of our most popular customer experience improvement courses

    • React Technical Interview Practice Questions: Scrimba
    • GenAI for Personalized Marketing at Scale: Coursera Instructor Network
    • Modeling and Simulation with Simulink : MathWorks
    • Open Design: Duke University
    • Design Thinking for Human-Centered IoT Solutions: LearnQuest
    • The Data Driven Manager: University of Colorado Boulder
    • Fine Tune BERT for Text Classification with TensorFlow: Coursera Project Network
    • Art of the MOOC: Experiments with Sound: Duke University
    • Programming in Java: A Hands-on Introduction: Codio
    • Hotel Front Office Operations: Dubai College of Tourism

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok