Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.
Pontificia Universidad Católica de Chile
Skills you'll gain: Feasibility Studies, Knowledge Transfer, Intellectual Property, Technology Strategies, Commercialization, New Product Development, Innovation, Plan Execution, Entrepreneurship, Market Analysis
★ 4.8 (742) · Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Social Media Analytics, Web Presence, Social Media Content, Professional Networking, Data Ethics, Analytics, Drive Engagement, Content Creation, Ethical Standards And Conduct, Community Development, Information Privacy
★ 4.5 (114) · Mixed · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation
★ 4.5 (80) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Requirements Analysis, Test Engineering, Systems Thinking, Systems Architecture, Test Planning, Systems Design, Aerospace Basic Quality System Standards, Systems Analysis, Systems Development, Risk Management Framework, Requirements Elicitation, System Testing, System Requirements, Acceptance Testing, Development Testing, Verification And Validation, Failure Analysis
★ 4.8 (96) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Risk Analysis, Portfolio Risk, Google Sheets, Financial Analysis, Risk Management, Quantitative Research, Spreadsheet Software, Statistical Analysis, Statistical Methods, Statistics, Market Data, Probability & Statistics, Descriptive Analytics
★ 4.3 (683) · Beginner · Guided Project · Less Than 2 Hours

Knowledge Accelerators
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Dashboard Creation, Excel Macros, Microsoft 365, Data Visualization, Pivot Tables And Charts, Spreadsheet Software, Productivity, AI literacy, Productivity Software, Data Analysis, Data-Driven Decision-Making, Workflow Management, Generative AI Agents, Artificial Intelligence, Customer Data Management, Generative AI, Data Management, Leadership Development
★ 4.9 (21) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Google Sheets, Exploratory Data Analysis, Statistical Analysis, Data Analysis, Data Presentation, Statistical Methods, Spreadsheet Software, Data Visualization, Graphing, Data Science, Data Manipulation
★ 4.7 (203) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Model Evaluation, Supervised Learning, Unsupervised Learning, Data Preprocessing, Time Series Analysis and Forecasting, Applied Machine Learning, Model Training, Machine Learning Methods, Machine Learning Algorithms, Statistical Machine Learning, Feature Engineering, Machine Learning Software, Dimensionality Reduction, Machine Learning, Predictive Modeling, Data Wrangling, Predictive Analytics, Scikit Learn (Machine Learning Library), Classification Algorithms, Forecasting
★ 4.5 (15) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Business Analysis, Business Process Modeling, Business Analytics, Stakeholder Management, Generative AI Agents, Business Process, Stakeholder Communications, Business Workflow Analysis, Business Process Improvement, AI Integrations, SQL
★ 4.6 (34) · Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Planning, Professional Networking, Market Opportunities, Lifelong Learning, Goal Setting, Professional Development, Personal Development, Market Research, Cognitive flexibility, Adaptability, Personal Attributes, Self-Awareness, Market Trend, Market Analysis, Creative Thinking, Decision Making, Gap Analysis, Trend Analysis
★ 4.1 (53) · Beginner · Course · 1 - 3 Months

École Nationale des Ponts et Chaussées
Skills you'll gain: Sustainable Development, Sustainable Technologies, Energy and Utilities, Electric Power Systems, Transportation Operations, Sustainable Engineering, Economic Development, Market Analysis, Economics, Automation, Climate Change Mitigation, Financial Inclusion, Cost Benefit Analysis, Public Policies, Environmental Science, Product Lifecycle Management
★ 4.7 (110) · Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Rmarkdown, Ggplot2, R (Software), Plot (Graphics), Data Visualization, Tidyverse (R Package), Statistical Visualization, R Programming, Data Visualization Software, Statistical Programming, Data Manipulation, Data Analysis Software, Statistical Reporting, Data Analysis, Data Validation, Data Transformation, Code Reusability, Software Installation, Programming Principles, Aesthetics
★ 4.2 (49) · Beginner · Course · 1 - 4 Weeks