
Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Calculus, Applied Mathematics, NumPy, Machine Learning Algorithms, Data Science, Tensorflow, Python Programming, Derivatives, Algorithms, Development Environment
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gemini, Cloud Development, Google Cloud Platform, Generative AI Agents, Application Development, Code Review, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Unsupervised Learning, Supervised Learning, Regression Analysis, Applied Machine Learning, Statistical Modeling, Machine Learning Algorithms, PyTorch (Machine Learning Library), Statistical Methods, Statistical Machine Learning, Machine Learning, Predictive Analytics, Predictive Modeling, Machine Learning Software, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Classification Algorithms, Logistic Regression, Unstructured Data, Model Evaluation, Dimensionality Reduction
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Kubernetes, DevOps, Development Environment, AI Workflows, Google Cloud Platform, LLM Application, Cloud Management
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: AI Personalization, Search Engine Optimization, Web Analytics, Semantic Web, Content Performance Analysis, Performance Metric, Algorithms, Personalized Service, Natural Language Processing, User Research, Data Structures
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Gemini, Image Analysis, Google Gemini, Medical Imaging, Generative AI, Google Cloud Platform, Health Informatics, Healthcare Industry Knowledge
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Business Transformation, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Compliance Management, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Performance Analysis, Performance Measurement, Customer Analysis, Dashboard, Market Opportunities, Business Metrics, Decision Making, Strategic Decision-Making, Agile Methodology, Real Time Data, Management Reporting, Business Intelligence, Organizational Effectiveness, Business Leadership, Data-Driven Decision-Making, Business Strategies, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, User Interface and User Experience (UI/UX) Design, Digital Design, Web Design, Motion Graphics, Adobe XD, Graphic and Visual Design, No-Code Development, Graphic Design, Animations, Prototyping, Typography, Layout Design, Visual Design, Design Elements And Principles, Augmented and Virtual Reality (AR/VR), Style Guides, Storytelling, Creative Design, Image Quality
Beginner · Specialization · 3 - 6 Months