• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Healthcare Marketplace Capstone

    Skills you'll gain: Competitive Analysis, Healthcare Industry Knowledge, Stakeholder Analysis, Medical Devices, Market Share, Market Opportunities, Value-Based Care, Health Technology, Health Care Procedure and Regulation, Innovation, Business Modeling, Clinical Assessment, Commercialization, Market Analysis, Report Writing, Revenue Forecasting, Market Intelligence, Financial Modeling, Cost Benefit Analysis, Competitive Intelligence

    4.7
    Rating, 4.7 out of 5 stars
    ·
    69 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Maryland, College Park

    Marketing in the Age of AI

    Skills you'll gain: Online Advertising, LLM Application, AI Enablement, Branding, Natural Language Processing, Machine Learning Algorithms

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Parsons School of Design, The New School

    Using Design to Generate Innovative Business Solutions

    Skills you'll gain: Solution Design, Conversion Funnel Analysis, Design Thinking, Sustainable Business, Process Design, Business Solutions, Business Modeling, Growth Strategies, Strategic Thinking, Innovation, Value Propositions, User Experience, Prototyping, Consumer Behaviour, Customer Insights

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Proyecto final - Construyendo una aplicación profesional con Android

    Skills you'll gain: Android Development, Android Studio, Application Design, Mobile Development, Application Development, Mobile Development Tools, Software Design, User Interface and User Experience (UI/UX) Design, Program Development, Prototyping, Development Testing, Extensible Markup Language (XML), Problem Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    23 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Strategic Product Development

    Skills you'll gain: New Product Development, Product Strategy, Product Development, Innovation, Product Management, Team Management, Product Planning, Team Performance Management, Project Portfolio Management, Agile Product Development, Product Roadmaps, Team Building, Corporate Strategy, Market Opportunities, Technology Roadmaps, Business Strategy, Portfolio Management, Business Modeling, Agile Methodology

    Build toward a degree

    4.9
    Rating, 4.9 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Cloud Architecture Design Patterns

    Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Scalability, Cloud Computing, Cloud Platforms, Software Architecture, Cloud Services, Cloud Deployment, Cloud Solutions, Infrastructure As A Service (IaaS), Load Balancing, Serverless Computing, Software Design Patterns, Microservices, Event-Driven Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    36 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universiteit Leiden

    Mind of the Universe - Genetic Privacy: should we be concerned?

    Skills you'll gain: Policy Development, Policy Analysis, Healthcare Ethics, Health Policy, Medical Privacy, Cultural Diversity, Liberal Arts, Ethical Standards And Conduct, Culture, Clinical Research Ethics, Informed Consent, Healthcare Industry Knowledge, Law, Regulation, and Compliance, Biotechnology, Biomedical Technology

    4.1
    Rating, 4.1 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Knowledge Accelerators

    Excel Basics for Beginners: Workbooks, Formatting, Charts and Core Skills

    Skills you'll gain: Data Presentation, Data Entry, Data Processing, Data Science, Organizational Skills, Business Analytics, Data Management, Business Intelligence, Microsoft 365, Productivity Software, Record Keeping, Customer Data Management, Productivity, Financial Analysis, Marketing Planning, Project Management, Event Planning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Highway Planning, Pavement Design and Construction

    Skills you'll gain: Traffic Flow Optimization, Construction Inspection, Building Codes, Construction Engineering, Construction, Construction Management, Civil Engineering, Stormwater Management, General Construction and Construction Labor, Structural Engineering, Hydrology, Hydraulics, Grading (Landscape), Public Works, Design Specifications, Structural Analysis, Materials science, Engineering Plans And Specifications, Engineering Practices, Failure Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    31 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Scheduling and Project Optimization in Primavera P6

    Skills you'll gain: Scheduling, Project Schedules, Project Controls, Timelines, Project Management Software, Management Reporting, Performance Reporting, Process Improvement and Optimization, Report Writing, Resource Management, Administration, System Configuration, User Accounts, Database Administration

    4.6
    Rating, 4.6 out of 5 stars
    ·
    20 reviews

    Advanced · Course · 1 - 3 Months

  • I

    ISC2

    Network and Communications Security

    Skills you'll gain: OSI Models, Network Security, Security Controls, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Network Infrastructure, System Configuration, Network Architecture, Intrusion Detection and Prevention

    4.6
    Rating, 4.6 out of 5 stars
    ·
    38 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Build a Product Management Plan Framework in Trello

    Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Product Management, Product Planning, Product Lifecycle Management, Project Management Software, Project Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    113 reviews

    Beginner · Guided Project · Less Than 2 Hours

1…271272273…724

In summary, here are 10 of our most popular customer experience improvement courses

  • Healthcare Marketplace Capstone: University of Minnesota
  • Marketing in the Age of AI: University of Maryland, College Park
  • Using Design to Generate Innovative Business Solutions: Parsons School of Design, The New School
  • Proyecto final - Construyendo una aplicación profesional con Android: Universidad Nacional Autónoma de México
  • Strategic Product Development: University of Colorado Boulder
  • Cloud Architecture Design Patterns: Coursera
  • Mind of the Universe - Genetic Privacy: should we be concerned?: Universiteit Leiden
  • Excel Basics for Beginners: Workbooks, Formatting, Charts and Core Skills: Knowledge Accelerators
  • Highway Planning, Pavement Design and Construction: L&T EduTech
  • Advanced Scheduling and Project Optimization in Primavera P6: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok