IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cloud Security, Encryption, Network Security, Cloud Platforms, Identity and Access Management, DevSecOps, Cloud Computing, Cloud Infrastructure, Infrastructure Security, Zero Trust Network Access, IT Security Architecture, Virtual Private Networks (VPN), Amazon S3, Data Security, Multi-Cloud, AWS Identity and Access Management (IAM), Google Cloud Platform, Data Encryption Standard, Azure Active Directory, Threat Management
Beginner · Course · 3 - 6 Months

Peking University
Skills you'll gain: Language Learning, Language Competency, Vocabulary, Oral Comprehension, Grammar, Communication
Mixed · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Supervised Learning, Applied Machine Learning, Jupyter, Scikit Learn (Machine Learning Library), Machine Learning, NumPy, Predictive Modeling, Feature Engineering, Artificial Intelligence, Classification And Regression Tree (CART), Python Programming, Regression Analysis, Statistical Modeling, Data Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Prompt Engineering, Network Monitoring, Cloud Computing Architecture, Containerization, Network Architecture, Role-Based Access Control (RBAC), Network Security, OAuth, Network Routing, Cloud Security, Virtual Private Networks (VPN)
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Accounting, Capital Budgeting, Financial Reporting, Accounting, Finance, Inventory Accounting, Financial Analysis, Balance Sheet, Income Statement, Portfolio Management, Capital Expenditure, Equities, Cash Flows, Corporate Finance, Forecasting, Cash Flow Forecasting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Bootstrap (Front-End Framework), Software Development Life Cycle, Cloud-Native Computing, Software Architecture, Browser Compatibility, React Redux, Cloud Applications, Responsive Web Design, NoSQL, Git (Version Control System), GitHub, Webpack, Application Development, MongoDB, Agile Methodology, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), HTML and CSS, User Experience Design, Engineering Software
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Ethics, Data Analysis, Data Literacy, Data Security, Google Sheets, Databases, Data Storage, Data Quality, Data Management, Data Collection, SQL, Data Import/Export, Metadata Management, Unstructured Data
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Psychology, Child Development, Psychiatry, Mental Health, Human Development, Human Learning, Social Sciences, Behavioral Health, Sociology, Neurology, Critical Thinking, Scientific Methods, Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Agile Software Development, Application Deployment, Test Driven Development (TDD), Kubernetes, Gherkin (Scripting Language), Jenkins, Code Coverage, OpenShift, Cloud Applications, Agile Methodology, Behavior-Driven Development, Serverless Computing, DevOps, Secure Coding, Grafana, System Monitoring
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Data Ethics, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 3 Months