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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Preview
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    U

    Universitat Autònoma de Barcelona

    Cómo hablar bien en público

    Skills you'll gain: Public Speaking, Presentations, Verbal Communication Skills, Non-Verbal Communication, Drive Engagement, Target Audience, Communication, Persuasive Communication, Strategic Communication, User Feedback, Customer Engagement, Assertiveness, Microsoft PowerPoint, Time Management, Adaptability

    4.8
    Rating, 4.8 out of 5 stars
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    2.8K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    I

    Intuit

    Intuit Academy Bookkeeping

    Skills you'll gain: Reconciliation, Financial Statements, Financial Statement Analysis, Inventory Accounting, Payroll, Bookkeeping, QuickBooks (Accounting Software), Payroll Administration, Inventory Control, Payroll Processing, Income Statement, Balance Sheet, Financial Reporting, Depreciation, Fixed Asset, Payroll Tax, Property Accounting, Accounting Software, Financial Accounting, Financial Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    8.1K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
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    U

    University of Virginia

    Artificial Intelligence in Marketing

    Skills you'll gain: Marketing Strategies, Digital Transformation, AI Enablement, Marketing, Marketing Analytics, Data-Driven Decision-Making, Machine Learning Algorithms, Artificial Intelligence, Digital Marketing, Business Strategy, Case Studies, Competitive Analysis, Network Analysis, Customer experience improvement, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
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    350 reviews

    Beginner · Course · 1 - 4 Weeks

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    S

    SkillsBooster Academy

    AI Image Generation Mastery

    Skills you'll gain: Generative AI, Brand Strategy, AI Product Strategy, Branding, Brand Awareness, Brand Marketing, Visual Design, Content Creation, Marketing Design, Social Media Content, Marketing Communications, Business Process Improvement, Customer Communications Management, Creative Problem-Solving, Design Elements And Principles, Social Media, Social Media Marketing, Customer Acquisition Management, Digital Marketing, Media and Communications

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Intuit

    Bookkeeping basics

    Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Financial Statements, Accounting Software, Financial Accounting, Ledgers (Accounting), Accounting, Accounting Records, Balance Sheet, Income Statement, General Ledger, Small Business Accounting, Ethical Standards And Conduct, Cash Flows

    4.6
    Rating, 4.6 out of 5 stars
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    6.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Marketing in a Digital World

    Skills you'll gain: Digital Marketing, Marketing, Marketing Planning, Marketing Strategies, MarTech, Digital Transformation, Digital Advertising, E-Commerce, Consumer Behaviour, Product Development, Product Promotion, Innovation, Customer Engagement

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    17K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    C

    Coursera

    Automate AI Lead Nurturing & CLV Analysis

    Skills you'll gain: Email Automation, Marketing Automation, Marketing Strategies, Customer Analysis, Marketing Analytics, Lead Generation, Data-Driven Decision-Making, Customer Insights, Marketing, Data Storytelling, Strategic Marketing, Business Analytics, Business Metrics, AI Personalization, Data Analysis, Analytics, Advanced Analytics, Financial Forecasting, Automation, Revenue Forecasting

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    Ludwig-Maximilians-Universität München (LMU)

    Competitive Strategy and Organization Design

    Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Effectiveness, Strategic Decision-Making, Management Consulting, Organizational Change, Analysis

    4.7
    Rating, 4.7 out of 5 stars
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    3.7K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
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    M

    Meta

    Meta Back-End Developer

    Skills you'll gain: Django (Web Framework), Full-Stack Web Development, Version Control, Restful API, Data Structures, Unix Commands, Bootstrap (Front-End Framework), Git (Version Control System), API Testing, Back-End Web Development, GitHub, Relational Databases, Front-End Web Development, Object Oriented Programming (OOP), Database Management Systems, SQL, Database Design, Python Programming, Computer Programming, Cloud Hosting

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
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    9.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
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    Status: Free Trial
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    E

    EDUCBA

    Master AI Tools & Robotics: Analyze, Automate, Innovate

    Skills you'll gain: Robotic Process Automation, Customer experience improvement, ChatGPT, Data Science, Machine Learning Methods

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Principles of UX/UI Design

    Skills you'll gain: User Research, Usability Testing, Persona (User Experience), Interaction Design, User Experience Design, User Interface (UI), User Experience, Design Research, Usability, User Centered Design, User Interface (UI) Design, Figma (Design Software), Design Elements And Principles, Wireframing, Web Design, UI Components, Prototyping, Front-End Web Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    A

    Adobe

    Adobe Marketing Specialist

    Skills you'll gain: Adobe Express, Promotional Strategies, Marketing Planning, Social Media Content, Responsible AI, Digital Marketing, Cross-Channel Marketing, Logo Design, Digital Design, Content Marketing, Layout Design, Creative Design, Generative AI, Marketing Strategies, Campaign Management, Social Media Marketing, Graphic Design, Content Strategy, Advertising, Market Research

    4.7
    Rating, 4.7 out of 5 stars
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    2.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

Searches related to customer experience

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1…313233…549

In summary, here are 10 of our most popular customer experience courses

  • Cómo hablar bien en público: Universitat Autònoma de Barcelona
  • Intuit Academy Bookkeeping: Intuit
  • Artificial Intelligence in Marketing: University of Virginia
  • AI Image Generation Mastery: SkillsBooster Academy
  • Bookkeeping basics: Intuit
  • Marketing in a Digital World: University of Illinois Urbana-Champaign
  • Automate AI Lead Nurturing & CLV Analysis: Coursera
  • Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)
  • Meta Back-End Developer: Meta
  • Master AI Tools & Robotics: Analyze, Automate, Innovate: EDUCBA

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