Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Cloud Security, Generative AI, Security Controls, Google Cloud Platform, Security Testing, Application Deployment, Vulnerability Scanning, Security Engineering
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Security, Cloud Computing Architecture, Solution Architecture, Cloud Solutions, Cloud Computing, Google Cloud Platform, Cloud Platforms, Cloud Management, Information Technology Operations, Process Optimization, Cost Reduction, Business Requirements
Advanced · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Gerontology, Long Term Care, Geriatrics, Caregiving, Nursing Homes, Dignity in Care, Home Health Care, Mental and Behavioral Health, Psychiatric And Mental Health Nursing, Psychosocial Assessments, Care Management, Substance Abuse, Patient-centered Care, Informed Consent, Cultural Sensitivity, Behavior Management, Needs Assessment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, Google Cloud Platform, Virtual Machines, Cloud Computing Architecture, Amazon Web Services, Public Cloud, Cloud Infrastructure, Virtualization and Virtual Machines, Virtual Private Networks (VPN), Scalability, Network Routing, Firewall, Network Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Information Privacy, Cloud Security, Personally Identifiable Information, Generative AI, Google Cloud Platform, Data Security, Artificial Intelligence, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Information Privacy, Data Ethics, Personally Identifiable Information, Google Cloud Platform, Secure Coding, Cloud Security, Safety and Security, Artificial Intelligence, Generative AI, Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Management Software, Project Planning, Timelines, Project Management, Workflow Management, Organizational Skills, Collaborative Software, Team Management, Prioritization
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Teaching, Interactive Learning, Pedagogy, Lesson Planning, Mathematics Education, Discussion Facilitation, Education Software and Technology, Simulations, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Blogs, Workflow Management, Data Visualization, User Feedback, Data Integration, Cloud-Based Integration, Project Management Software, Google Docs, Social Media Management, Content Management, Ideation, Project Management, Customer Insights, Database Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Data Ethics, Google Cloud Platform, Artificial Intelligence, Open Source Technology, Machine Learning Methods, MLOps (Machine Learning Operations), Data Quality
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Power Electronics, Electrical Systems, Electric Power Systems, Electrical Engineering, Environmental Regulations, Technical Standard, Sustainable Technologies, Thermal Management, Interoperability, Safety Standards, Control Systems, Systems Integration, Emerging Technologies
Beginner · Course · 1 - 4 Weeks