Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.

Skills you'll gain: Social Media Content, Social Media, Social Media Marketing, Instagram, Brand Loyalty, Content Creation, Customer Relationship Building, Customer Engagement, Graphic Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Evaluation, Supervised Learning, Machine Learning Methods, AI Personalization, Classification Algorithms, Machine Learning, Model Training, Logistic Regression, Model Optimization, Data Analysis, Driving engagement, Persona (User Experience)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Training, B2B Sales, Customer Analysis, Selling Techniques, Retail Sales, Marketing Psychology, Overcoming Objections, Consumer Behaviour, Sales, Storytelling, Sales Strategy, Closing (Sales), Non-Verbal Communication, Sales Process, Customer Engagement, Behavioral Economics, Stakeholder Engagement, Negotiation, Analysis, Empathy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Pipelines, Closing (Sales), Sales Process, Prospecting and Qualification, Price Negotiation, Sales Development, Sales Management, Negotiation, Selling Techniques, Sales Strategy, Enterprise Sales, Customer Analysis, Sales Enablement, Marketing Analytics, Customer Relationship Management (CRM) Software, Account Management, Customer Success Management, AI Personalization, Prioritization, Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Search Engine Optimization, Content Scheduling, Content Optimization, Blogs, Web Analytics and SEO, TikTok, Social Media Content, Campaign Management, Social Media Management, Content Development and Management, Content Performance Analysis, Digital Advertising, Google Ads, Email Marketing, Email Automation, Constructive Feedback, Content Management, Project Management, Performance Reporting
Intermediate · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Pandas (Python Package), NumPy, Data Manipulation, Statistical Analysis, Jupyter, Data Structures, Data Cleansing, Data Processing, Pivot Tables And Charts, Data Science, Data Wrangling, Data Analysis, Data-Driven Decision-Making, Data Transformation, Exploratory Data Analysis, Python Programming, Statistical Hypothesis Testing, Data Import/Export, Programming Principles
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Science, Unsupervised Learning, Exploratory Data Analysis, Probability & Statistics, Machine Learning Algorithms, Applied Machine Learning, Classification And Regression Tree (CART), Data Analysis, Python Programming, Random Forest Algorithm, Dimensionality Reduction, Predictive Modeling, NumPy, Regression Analysis, Statistical Analysis, Data Processing, Deep Learning, Pandas (Python Package), Data Visualization, Data Manipulation
Intermediate · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Microsoft Office, Pivot Tables And Charts, Excel Macros, Data Presentation, Microsoft 365, Business Intelligence, Data Visualization Software, Productivity Software, Data Visualization, Data Integration, Data Entry, Key Performance Indicators (KPIs), Data Management, Document Management, File Management, Performance Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Model Evaluation, Google Cloud Platform, Big Data, Applied Machine Learning, Predictive Modeling, Model Training, Analytics, Cloud Computing, Predictive Analytics, Machine Learning, SQL
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Unsupervised Learning, Feature Engineering, Model Evaluation, Applied Machine Learning, Predictive Modeling, Supervised Learning, Clinical Informatics, Machine Learning, Machine Learning Methods, Model Training, Health Informatics, Machine Learning Algorithms, Data Preprocessing, Predictive Analytics, Decision Tree Learning, Time Series Analysis and Forecasting, Logistic Regression, Forecasting, Classification Algorithms, Dimensionality Reduction
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Reporting, Financial Analysis, Financial Data, Regulatory Requirements, Regulatory Compliance, Risk Analysis, Due Diligence, Regulatory Documents, Investment Banking, Market Opportunities, Market Analysis
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement
★ 4.9 (9) · Beginner · Guided Project · Less Than 2 Hours