IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Facebook, User Accounts, Product Assortment, Account Management, E-Commerce, Social Media Management, Social Media, Payment Processing, Commercialization, Digital Publishing, Payment Systems
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Large Language Modeling, LLM Application, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Generative Model Architectures, Natural Language Processing, Fine-tuning, Model Training, Transfer Learning
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Unsupervised Learning, Embeddings, Applied Machine Learning, Data Quality, Unstructured Data, Machine Learning Methods, Anomaly Detection, Supervised Learning, Data Preprocessing, Python Programming, Exploratory Data Analysis, Model Evaluation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), Prototyping, Responsive Web Design, UI Components, User Interface and User Experience (UI/UX) Design, Layout Design, User Interface (UI) Design, User Experience, Digital Design, Interactive Design, User Interface (UI), Interaction Design, Version Control
Mixed · Course · 1 - 3 Months
Skills you'll gain: USB, Electronic Hardware, Hardware Design, Electronics, Electronic Systems, Electronics Engineering, Electrical Power, Electronic Components, Computer-Aided Design, Schematic Diagrams, Drafting and Engineering Design, Design, Design Specifications, Design Strategies, Verification And Validation, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Pandas (Python Package), Data Manipulation, Jupyter, Exploratory Data Analysis, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Crisis Management, Workplace inclusivity, Team Leadership, Diversity and Inclusion, Leadership Development, Strategic Leadership, Leadership, Team Performance Management, Organizational Strategy, Organizational Leadership, People Development, Personal Development, Team Management, Team Building, Resilience, Planning, Strategic Thinking, Self-Awareness, Visionary, Case Studies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Education Software and Technology, Digital pedagogy, digital literacy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Scikit Learn (Machine Learning Library), Classification Algorithms, Applied Machine Learning, Model Training, Machine Learning Algorithms, Predictive Modeling, Supervised Learning, Random Forest Algorithm, Machine Learning, Unsupervised Learning, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Relationship Building, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Key Management, Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Encryption, Amazon CloudWatch, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Infrastructure Security, Event Monitoring, Continuous Monitoring, Application Security, Security Management, Firewall, Amazon Elastic Compute Cloud, Computer Security Incident Management, Data Security, Incident Response, Compliance Management
Beginner · Specialization · 1 - 3 Months

University of Leeds
Skills you'll gain: Exploratory Data Analysis, Data Cleansing, Statistical Visualization, Plot (Graphics), Statistical Modeling, Data Visualization, Statistics, R (Software), Data Analysis, Statistical Software, Probability & Statistics, Statistical Inference, R Programming, Descriptive Statistics, Data Preprocessing, Box Plots, Data Visualization Software, Histogram, Probability, Probability Distribution
Intermediate · Course · 1 - 4 Weeks