Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Process Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Pipelines, Overcoming Objections, Sales Management, Sales Process, Team Motivation, Performance Analysis, Team Performance Management, Sales Training, Sales, Dashboard, Business Ethics, Customer Relationship Management, Team Management, Business Technologies, Business Process Automation, Real Time Data, Cross-Channel Marketing, Forecasting, Compliance Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, AI Enablement, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
Intermediate · Specialization · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Planning, Marketing, Marketing Management, Branding, Marketing Strategy and Techniques, Consumer Behaviour, Product Marketing, Go To Market Strategy, Marketing Analytics, Value Propositions, Market Analysis, Target Market, Customer Insights
Build toward a degree
Beginner · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: AI Product Strategy, Responsible AI, Prompt Engineering, User Story, Data Ethics, AI Enablement, Agile Methodology, Scrum (Software Development), Artificial Intelligence, Product Roadmaps, AI Workflows, Product Requirements, Product Management, Product Strategy, Customer experience improvement, Generative AI, Estimation
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Productivity Software, Workflow Management, Microsoft Outlook, Business Correspondence, Business Writing, Productivity, Business Communication
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Health Informatics, Public Health, Health Policy, Professional Development, Cultural Diversity, Health Care Administration, Clinical Leadership, Crisis Intervention, Informatics, Health Care, Leadership, Health Systems, Health Disparities, Diversity Equity and Inclusion Initiatives, Data Integration, Community Health, Emergency Response, Health Technology, Adaptability, Data Analysis
Beginner · Specialization · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Precision Medicine, Accident Prevention, Data Ethics, Kinesiology, Applied Machine Learning, AI Enablement, Bayesian Network, Child Development, Working With Children, Machine Learning, Data-Driven Decision-Making, Epidemiology, Continuous Monitoring, Load Balancing, Decision Support Systems, Emerging Technologies, Predictive Modeling, Health Education, Biomedical Engineering, Data Integration
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Social Network Analysis, Social Media Strategy, Content Marketing, Social Media Marketing, Consumer Behaviour, Marketing Communications, Content Creation, Influencing, Advertising, Marketing, Marketing Psychology, Brand Strategy, Storytelling, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Upselling, Technical Sales, Sales, Cross Selling, LinkedIn, Business Ethics, Sales Strategy, digital literacy, Professional Networking, Automation, Goal Setting, Compliance Management, Customer Retention
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Management Reporting, Business Reporting, Run Chart, Data Presentation, Microsoft Access, Data Analysis, Business Intelligence Software, Business Intelligence, Data Analysis Software, Microsoft Office
Mixed · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Value Propositions, Price Negotiation, Consumer Behaviour, Communication Strategies
Beginner · Course · 1 - 4 Weeks