
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Change Management, Organizational Change, Business Leadership, Business Transformation, Strategic Leadership, Leadership, Influencing, Corporate Sustainability, Sustainable Development, Communication
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Agile Methodology, Product Strategy, Product Design, Market Analysis, Target Market, Stakeholder Communications, Portfolio Management, Data-Driven Decision-Making, Decision Making, Data Analysis, Technical Communication, Communication, Innovation, Complex Problem Solving, Key Performance Indicators (KPIs), Prioritization
Beginner · Specialization · 1 - 3 Months

Packt
Skills you'll gain: Team Performance Management, Employee Performance Management, Team Management, Team Motivation, People Management, Performance Measurement, Performance Appraisal, Performance Analysis, Leadership and Management, Performance Improvement, Motivational Skills, Leadership Development, Communication Strategies, Constructive Feedback, Coaching
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Financial Statement Analysis, Financial Statements, Operations Management, Financial Analysis, Selling Techniques, Business, Sales, Balance Sheet, Sales Process, Business Management, Marketing, Logistics, Economics, Advertising, Marketing Strategies, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Decision Tree Learning, Pandas (Python Package), Jupyter, Matplotlib
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Inventory Control, Inventory Management, Inventory Management System, Customer Demand Planning, Demand Planning, Materials Management, Warehousing, Order Fulfillment, Forecasting, Cost Control, Operational Efficiency, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Supply Chain, Logistics, Supply Chain Management, Supply Chain Planning, Performance Measurement, Transportation Management, Operational Efficiency, Operations Management, Business Operations, Corporate Sustainability, Customer Relationship Management, Procurement, Warehouse Management, Supplier Relationship Management, Enterprise Risk Management (ERM)
Mixed · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Innovation, Business Management, Employee Performance Management, Performance Management, Leadership and Management, Industrial and Organizational Psychology, Business, Capital Budgeting, Governance, Case Studies, Organizational Effectiveness, Corporate Strategy, Business Leadership, Decision Making, Behavioral Economics, Ancient History, Organizational Structure, Business Strategy, Social Studies, Economics
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Supplier Management, Procurement, Supplier Relationship Management, Supplier Performance Management, Vendor Management, Case Studies, Strategic Sourcing, Contract Management, Request For Quotation (RFQ), Risk Management, Supply Chain Management, Business Ethics, Performance Analysis, Operational Analysis
Beginner · Course · 1 - 3 Months