Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Amazon Web Services
Skills you'll gain: Customer experience improvement, Operational Efficiency, Salesforce, Operational Excellence, Business, Case Studies, Cloud-Based Integration, Amazon Web Services, Systems Integration, Business Solutions, Business Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Persuasive Communication, Storytelling, Presentations, Data Visualization, Communication, Marketing Analytics, Business Priorities, Data-Driven Decision-Making, User Feedback, Google Analytics, Stakeholder Communications, Strategic Decision-Making, Constructive Feedback
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Centers, Artificial Intelligence, Cloud Infrastructure, IT Infrastructure, Network Infrastructure, Machine Learning Methods, Generative AI, Software Architecture, Data Storage, Deep Learning, Cloud Computing Architecture, Systems Architecture, Hardware Architecture, Machine Learning, Containerization
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Analytics, Web Analytics, Google Gemini, Marketing Strategies, AI Enablement, Data Storytelling, Data Analysis, User Flows, ChatGPT, Digital Media Strategy, Analytics, Data-Driven Decision-Making, Customer Analysis, Process Analysis, Performance Metric
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Responsive Web Design, Usability, HTML and CSS, Web Design, Multimedia, Web Design and Development, Cascading Style Sheets (CSS), Bootstrap (Front-End Framework), Web Content Accessibility Guidelines, User Interface (UI), Email Marketing, Front-End Web Development, Adobe Creative Cloud, Web Development, Web Content, Web Development Tools, Hypertext Markup Language (HTML), Marketing, Content Management, File Management
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Authentications, Application Deployment, Google Cloud Platform, Generative AI Agents, Authorization (Computing), AI Enablement, Data Security, Large Language Modeling, Enterprise Security, Agentic systems, Enterprise Application Management, Data Access, LLM Application, Data Integration, Cloud Security
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Visual Design, Design, Layout Design, Design Elements And Principles, Typography, Design Software, Design Reviews, Design Strategies, Color Theory, Adobe Photoshop, Peer Review, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Serverless Computing, API Gateway, Extensible Markup Language (XML), JSON, Amazon Web Services, Cloud Deployment, Cloud Development, Application Programming Interface (API), Cloud Applications, Restful API, Data Processing, Data Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: iOS Development, Apple iOS, Swift Programming, UI Components, Mobile Development, Database Management, Databases, User Interface (UI), Data Persistence, Data Validation, Data Modeling, Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Accounting Software, Financial Reporting, Business Reporting, Management Reporting, Project Accounting, Bookkeeping, Standard Accounting Practices, Accounting, Small Business Accounting, Ledgers (Accounting), General Accounting, Software As A Service, Expense Management, Order Management, Billing, Billing & Invoicing, Invoicing, System Configuration, Inventory Management System, Payment Processing
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Behavioral Economics, Decision Making, Financial Planning, Finance, Consumer Behaviour, Financial Analysis, Economics, Psychology, Probability & Statistics, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Access, Relational Databases, Database Design, Database Management, Data Integrity, Databases, Data Validation, Database Software, Query Languages, Microsoft 365, Data Management, Microsoft Office, Data Presentation, Productivity Software, User Interface (UI), User Interface (UI) Design
Mixed · Course · 1 - 3 Months