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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Coursera

    Agentic AI Development & Security

    Skills you'll gain: AI Security, Threat Modeling, Open Web Application Security Project (OWASP), Security Testing, Retrieval-Augmented Generation, Software Architecture, API Design, Test Automation, Vulnerability Management, Agentic systems, Systems Design, Model Evaluation, Test Driven Development (TDD), CI/CD, Python Programming, Continuous Deployment, Dependency Analysis, Large Language Modeling, Machine Learning, Performance Analysis

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
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    DeepLearning.AI

    AI for Medical Diagnosis

    Skills you'll gain: Model Evaluation, Data Preprocessing, Convolutional Neural Networks, Image Analysis, Diagnostic Radiology, Predictive Modeling, Risk Modeling, Statistical Machine Learning, Artificial Intelligence, Tensorflow, Applied Machine Learning, Medical Imaging, Machine Learning Methods, Deep Learning, Natural Language Processing, Medical Science and Research, Machine Learning, Magnetic Resonance Imaging, Probability & Statistics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.1K reviews

    Intermediate · Course · 1 - 4 Weeks

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    Microsoft

    Microsoft Data Architecture for Modern Data Stacks

    Skills you'll gain: Star Schema, Snowflake Schema, Data Lakes, Data Governance, Data Warehousing, CI/CD, Microsoft Azure, Database Design, Power BI, Real Time Data, Data Pipelines, Data Management, Data Architecture, Extract, Transform, Load, Microsoft Copilot, Cost Control, Data Modeling, Transact-SQL, SQL, Cloud Infrastructure

    Intermediate · Professional Certificate · 3 - 6 Months

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    Coursera

    Bitbucket Pipelines for CI/CD Automation

    Skills you'll gain: CI/CD, Bitbucket, DevOps, Data Pipelines, Jira (Software), Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    C

    Coursera

    Change Management Training for Leaders

    Skills you'll gain: Change Management, Organizational Change, Management Training And Development, Leadership Studies, Business Transformation, Persuasive Communication, Strategic Leadership, Organizational Leadership, Stakeholder Communications, Empathy, Communication, Professional Development, Emotional Intelligence, Team Motivation, Adaptability, Team Management, Resilience

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    University of Colorado Boulder

    Leadership in the Water Sector

    Skills you'll gain: Leadership and Management, Professional Development, Decision Making

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    LearnKartS

    Advanced Website Design with Simvoly, Tilda, Jimdo & Zoho

    Skills you'll gain: Web Analytics and SEO, Web Design, Web Design and Development, Content Management Systems, E-Commerce, Blogs, Information Architecture, User Experience Design, Role-Based Access Control (RBAC), Payment Systems

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Google Cloud

    Pengantar Gemini Enterprise

    Skills you'll gain: Google Gemini, Authorization (Computing), Gemini, Authentications, Generative AI Agents, Data Security, Application Deployment, Enterprise Architecture, AI Workflows, Data Access, Large Language Modeling, Agentic systems, LLM Application, Google Cloud Platform, Case Studies, Cloud Security, Enterprise Security, Solution Architecture, Business Logic, Data Integration

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Edureka

    Building RAG and MCP Servers with Claude

    Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, AI Orchestration, Generative AI Agents, Anthropic Claude, Prompt Engineering, Tool Calling, Generative AI, Automation, Scalability, Application Programming Interface (API), Servers, Python Programming

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    Erasmus University Rotterdam

    Advanced Valuation and Strategy - M&A, Private Equity, and Venture Capital

    Skills you'll gain: Strategic Decision-Making, Business Valuation, Private Equity, Mergers & Acquisitions, Game Theory, Strategic Thinking, Financial Analysis, Business Strategy, Return On Investment, Investment Banking, Cash Flows, Corporate Finance, Competitive Analysis

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
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    1.4K reviews

    Advanced · Course · 1 - 3 Months

  • Status: New
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    EDUCBA

    Develop a Conference Room Booking System in C# .NET

    Skills you'll gain: Database Design, Requirements Analysis, ASP.NET, Relational Databases, C# (Programming Language), Database Application, Full-Stack Web Development, Business Requirements, System Testing, Back-End Web Development, Maintainability, System Implementation, Integration Testing, Model View Controller, Software Architecture, SQL, Data Validation, User Interface (UI)

    Intermediate · Course · 1 - 4 Weeks

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    I

    IESE Business School

    Claves para Gestionar Personas

    Skills you'll gain: Human Resource Policies, Human Resources Management and Planning, People Management, Talent Management, Compensation Management, Compensation Strategy, Recruitment, Talent Recruitment, Employee Performance Management, Performance Appraisal, Leadership Development, Leadership, Persona (User Experience)

    4.8
    Rating, 4.8 out of 5 stars
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    2.4K reviews

    Mixed · Course · 1 - 3 Months

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1…626364…549

In summary, here are 10 of our most popular customer experience courses

  • Agentic AI Development & Security: Coursera
  • AI for Medical Diagnosis: DeepLearning.AI
  • Microsoft Data Architecture for Modern Data Stacks: Microsoft
  • Bitbucket Pipelines for CI/CD Automation: Coursera
  • Change Management Training for Leaders: Coursera
  • Leadership in the Water Sector: University of Colorado Boulder
  • Advanced Website Design with Simvoly, Tilda, Jimdo & Zoho: LearnKartS
  • Pengantar Gemini Enterprise: Google Cloud
  • Building RAG and MCP Servers with Claude: Edureka
  • Advanced Valuation and Strategy - M&A, Private Equity, and Venture Capital: Erasmus University Rotterdam

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