Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Coursera
Skills you'll gain: AI Security, Threat Modeling, Open Web Application Security Project (OWASP), Security Testing, Retrieval-Augmented Generation, Software Architecture, API Design, Test Automation, Vulnerability Management, Agentic systems, Systems Design, Model Evaluation, Test Driven Development (TDD), CI/CD, Python Programming, Continuous Deployment, Dependency Analysis, Large Language Modeling, Machine Learning, Performance Analysis
Intermediate · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Model Evaluation, Data Preprocessing, Convolutional Neural Networks, Image Analysis, Diagnostic Radiology, Predictive Modeling, Risk Modeling, Statistical Machine Learning, Artificial Intelligence, Tensorflow, Applied Machine Learning, Medical Imaging, Machine Learning Methods, Deep Learning, Natural Language Processing, Medical Science and Research, Machine Learning, Magnetic Resonance Imaging, Probability & Statistics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Star Schema, Snowflake Schema, Data Lakes, Data Governance, Data Warehousing, CI/CD, Microsoft Azure, Database Design, Power BI, Real Time Data, Data Pipelines, Data Management, Data Architecture, Extract, Transform, Load, Microsoft Copilot, Cost Control, Data Modeling, Transact-SQL, SQL, Cloud Infrastructure
Intermediate · Professional Certificate · 3 - 6 Months
Skills you'll gain: CI/CD, Bitbucket, DevOps, Data Pipelines, Jira (Software), Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Change Management, Organizational Change, Management Training And Development, Leadership Studies, Business Transformation, Persuasive Communication, Strategic Leadership, Organizational Leadership, Stakeholder Communications, Empathy, Communication, Professional Development, Emotional Intelligence, Team Motivation, Adaptability, Team Management, Resilience
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Leadership and Management, Professional Development, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Analytics and SEO, Web Design, Web Design and Development, Content Management Systems, E-Commerce, Blogs, Information Architecture, User Experience Design, Role-Based Access Control (RBAC), Payment Systems
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Authorization (Computing), Gemini, Authentications, Generative AI Agents, Data Security, Application Deployment, Enterprise Architecture, AI Workflows, Data Access, Large Language Modeling, Agentic systems, LLM Application, Google Cloud Platform, Case Studies, Cloud Security, Enterprise Security, Solution Architecture, Business Logic, Data Integration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, AI Orchestration, Generative AI Agents, Anthropic Claude, Prompt Engineering, Tool Calling, Generative AI, Automation, Scalability, Application Programming Interface (API), Servers, Python Programming
Intermediate · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Strategic Decision-Making, Business Valuation, Private Equity, Mergers & Acquisitions, Game Theory, Strategic Thinking, Financial Analysis, Business Strategy, Return On Investment, Investment Banking, Cash Flows, Corporate Finance, Competitive Analysis
Build toward a degree
Advanced · Course · 1 - 3 Months

Skills you'll gain: Database Design, Requirements Analysis, ASP.NET, Relational Databases, C# (Programming Language), Database Application, Full-Stack Web Development, Business Requirements, System Testing, Back-End Web Development, Maintainability, System Implementation, Integration Testing, Model View Controller, Software Architecture, SQL, Data Validation, User Interface (UI)
Intermediate · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Human Resource Policies, Human Resources Management and Planning, People Management, Talent Management, Compensation Management, Compensation Strategy, Recruitment, Talent Recruitment, Employee Performance Management, Performance Appraisal, Leadership Development, Leadership, Persona (User Experience)
Mixed · Course · 1 - 3 Months