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  • Quality Management

Quality Management Courses

Quality management courses can help you learn process improvement, quality assurance techniques, and statistical analysis. You can build skills in root cause analysis, performance measurement, and implementing quality control systems. Many courses introduce tools like Six Sigma methodologies, Lean principles, and quality management software, showing how these skills can enhance operational efficiency and customer satisfaction.

Popular Quality Management Courses and Certifications


  • C

    Coursera

    Create a Customer Satisfaction Survey in Qualtrics

    Skills you'll gain: Customer Insights, Customer Analysis, User Feedback, Customer experience strategy (CX), Customer experience improvement, Customer Service, Market Research, Branding, Advertising, Public Relations

    ★ 4.7 (14) · Beginner · Guided Project · Less Than 2 Hours

  • I

    Indian Institute for Human Settlements

    Housing Justice: A View from Indian Cities

    Skills you'll gain: Social Justice, Community Organizing, Public Policies, Community Development, Economics, Policy, and Social Studies, Sustainable Development, Community and Social Work, Social Impact, Policy Analysis, Socioeconomics, Advocacy, Land Management, Economics, Case Studies

    ★ 4.5 (13) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Create Digital Products with Visme

    Skills you'll gain: Marketing Design, Marketing Collateral, Graphic Design, Marketing Materials, Content Creation, Digital Content, Organizational Skills, Marketing, Collaborative Software, Data Sharing, Design and Product, Branding, Google Workspace, User Accounts, Advertising

    ★ 3.9 (11) · Intermediate · Guided Project · Less Than 2 Hours

  • M

    Macquarie University

    Excel for Business with AI: Essentials

    Skills you'll gain: Microsoft Excel, Excel Formulas, Data Visualization, Spreadsheet Software, Interactive Data Visualization, Productivity Software, Microsoft 365, Data Management, Dashboard, Microsoft Copilot, Data Sharing, Generative AI, Cloud Storage, Branding

    ★ 4.9 (9) · Beginner · Course · 1 - 3 Months

  • L

    LearnKartS

    Salesforce Admin Functions

    Skills you'll gain: Salesforce, Salesforce Development, User Provisioning, Identity and Access Management, Enterprise Application Management, Application Deployment, Security Management, Security Controls, Data Management, Customer Relationship Management (CRM) Software, Workflow Management, Internal Communications, Training and Development, Customer Service

    ★ 3.6 (14) · Intermediate · Course · 1 - 4 Weeks

  • L

    L&T EduTech

    Hazardous Waste Management

    Skills you'll gain: Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Environmental Engineering, Waste Minimization, Environment Health And Safety, Hazard Analysis, Environmental Regulations, Environmental Laws, Sustainable Engineering, Environmental Engineering and Restoration, Construction, Radiation Protection, Construction Management, Chemical Engineering, Pollution Prevention, Sustainable Design, Sustainable Technologies, Environmental Science, Regulatory Compliance, Environment and Resource Management

    ★ 4.7 (6) · Intermediate · Course · 1 - 4 Weeks

  • A

    Automatic Data Processing, Inc. (ADP)

    Compensation: Job Evaluations & Pay Structures

    Skills you'll gain: Job Evaluation, Compensation Analysis, Compensation Strategy, Compensation Management, Job Analysis, Compensation and Benefits, Data Visualization, Data Analysis, Diversity Equity and Inclusion Initiatives

    ★ 4.6 (11) · Beginner · Course · 1 - 4 Weeks

  • O

    O.P. Jindal Global University

    Macroeconomics: Foundations and Insights

    Skills you'll gain: Economics, Financial Policy, Economic Development, International Finance, Economics, Policy, and Social Studies, Public Policies, Policty Analysis, Research, and Development, Supply And Demand, Key Performance Indicators (KPIs), Policy Analysis, Fiscal Management, Socioeconomics, Estimation, Tax, Behavioral Economics, Accounting, Market Dynamics, Financial Systems, Growth Strategies, Critical Thinking

    ★ 4.6 (11) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    What Are Service-Level Agreements (SLAs)?

    Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies

    ★ 3.9 (15) · Intermediate · Course · 1 - 4 Weeks

  • M

    Microsoft

    Using Microsoft Copilot to Understand Your Customer

    Skills you'll gain: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Data-Driven Marketing, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Customer Data Management, Social Media Marketing, Data Import/Export

    ★ 4.3 (12) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Wilderness First Aid - Environmental Emergencies

    Skills you'll gain: Sanitation, Cleanliness, First Aid, Food Safety and Sanitation, Environment Health And Safety, Medical Emergency, Hand Hygiene, Emergency Response, Infection Control, Vital Signs, Accident Prevention, Injury Prevention, Life Support, Cardiopulmonary Resuscitation (CPR), Decision Making, Airway Management, Patient Treatment, Patient Evaluation, Clinical Assessment

    ★ 4.8 (18) · Beginner · Course · 1 - 4 Weeks

  • G

    Google

    Network Operations

    Skills you'll gain: Network Monitoring, Cryptographic Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Routing Protocols, Virtual Private Networks (VPN), Security Controls, OSI Models, Dynamic Host Configuration Protocol (DHCP), Proxy Servers

    ★ 4.6 (9) · Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular quality management courses

  • Create a Customer Satisfaction Survey in Qualtrics: Coursera
  • Housing Justice: A View from Indian Cities: Indian Institute for Human Settlements
  • Create Digital Products with Visme: Coursera
  • Excel for Business with AI: Essentials: Macquarie University
  • Salesforce Admin Functions: LearnKartS
  • Hazardous Waste Management: L&T EduTech
  • Compensation: Job Evaluations & Pay Structures: Automatic Data Processing, Inc. (ADP)
  • Macroeconomics: Foundations and Insights: O.P. Jindal Global University
  • What Are Service-Level Agreements (SLAs)?: Coursera
  • Using Microsoft Copilot to Understand Your Customer: Microsoft

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