Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

University of California, Davis
Skills you'll gain: Data Storytelling, Data Visualization Software, Interactive Data Visualization, Data Literacy, Data Visualization, Tableau Software, Dashboard, Data Import/Export, Visualization (Computer Graphics), Data-Driven Decision-Making, Data Integration, Software Installation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Databases, User Interface and User Experience (UI/UX) Design, Database Theory, Application Frameworks, TypeScript
Intermediate · Course · 3 - 6 Months
Skills you'll gain: Kubernetes, Containerization, CI/CD, Cloud-Native Computing, Microservices, Application Deployment, Continuous Deployment, Application Lifecycle Management, YAML, Package and Software Management, Release Management, Configuration Management, Version Control, Application Security, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MLOps (Machine Learning Operations), Responsible AI, CI/CD, Model Deployment, Continuous Integration, Continuous Delivery, Continuous Deployment, Cloud Platforms, Model Evaluation, Automation, Data Governance, Data Pipelines, Performance Tuning, Continuous Monitoring, Performance Analysis
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Retrieval-Augmented Generation, LangChain, LLM Application, AI Workflows, Performance Tuning, Model Deployment, Prompt Engineering, Enterprise Application Management, Maintainability, System Monitoring, Scalability, Application Performance Management, Cost Reduction, Vector Databases
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Embeddings, Model Deployment, MLOps (Machine Learning Operations), Model Evaluation, Data Cleansing, Anomaly Detection, Vector Databases, LLM Application, System Monitoring, Verification And Validation, Data Quality, Legal Technology, Semantic Web, E-Commerce, Large Language Modeling, Data Validation, Benchmarking, Dimensionality Reduction, Performance Metric, Cost Reduction
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Data Governance, Workflow Management, No-Code Development, Financial Data, Accounting and Finance Software, Artificial Intelligence, Financial Management, Generative AI, Automation, Financial Forecasting, Financial Regulation, Finance, Financial Reporting, Data Management, Financial Analysis, Accounting, Strategic Decision-Making, Securities (Finance)
Advanced · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Entrepreneurial Finance, Business Strategy, Entrepreneurship, Financial Forecasting, Business Planning, Business Valuation, Fundraising, Mergers & Acquisitions, Financial Modeling, Finance, Financial Analysis, Presentations, Accounting, Investments, Business Metrics, Competitive Analysis, Value Propositions, Market Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Web Analytics, Web Analytics and SEO, Marketing Analytics, Content Performance Analysis, Data-Driven Decision-Making, Analytics, Performance Reporting, Driving engagement, Key Performance Indicators (KPIs), Performance Metric, Customer Insights, AI Personalization, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Network Troubleshooting, Network Administration, Network Security, Wireless Networks, Dynamic Host Configuration Protocol (DHCP), Computer Networking, Virtual Local Area Network (VLAN), Local Area Networks, Network Switches, Network Architecture, Network Routers, TCP/IP, Network Infrastructure, Networking Hardware, Network Routing, IT Automation, Network Protocols, Hardware Troubleshooting, Routing Protocols, Network Model
Beginner · Specialization · 1 - 3 Months

Microsoft
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Computer Systems, Operating Systems, Generative AI, Business Systems, Cybersecurity, Enterprise Security, Servers, Security Awareness, Computer Hardware, Information Systems Security, Computer Architecture, Data Storage, Patch Management, Cloud Computing
Beginner · Course · 1 - 4 Weeks