
Skills you'll gain: Sales Training, B2B Sales, Customer Analysis, Selling Techniques, Retail Sales, Marketing Psychology, Overcoming Objections, Consumer Behaviour, Sales, Storytelling, Sales Strategy, Closing (Sales), Non-Verbal Communication, Sales Process, Customer Engagement, Behavioral Economics, Stakeholder Engagement, Negotiation, Analysis, Empathy
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Cyber Operations, Security Information and Event Management (SIEM), Threat Management, Threat Detection, Security Management, Cybersecurity, Information Technology Operations, Cyber Threat Intelligence, Cyber Attacks, Computer Security Incident Management, Security Controls, Data Analysis Software, Incident Response, Event Monitoring, IT Automation, Incident Management, Automation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Inventory Management, Customer Data Management, Order Processing, Order Management, Order Fulfillment, Inventory Management System, Inventory Control, Product Assortment, Account Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Retail Store Operations, Performance Analysis, Editing, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Retail Store Operations, Merchandising, Supply Chain Planning, Supply Chain, Logistics Management, Supply Chain Systems, Business Strategy, Market Opportunities, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Growth Strategies, Web Presence, Digital Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Manufacturing Operations, Production Management, Production Planning, Production Process, Operations Management, Production Schedule, Operations, Inventory Management, Business Operations, Inventory Control, Quality Control, Materials Management, Scheduling, Production Line, Inventory Management System, Inventory and Warehousing, Operational Efficiency, Lean Manufacturing, Quality Monitoring, Material Requirements Planning
Mixed · Course · 1 - 3 Months

Skills you'll gain: Point of Sale, Order Delivery, Shipping and Receiving, Logistics Management, Customer experience strategy (CX), Process Optimization
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Operations Management, Operations, Process Design, Operational Excellence, Business Operations, Manufacturing Operations, Operational Efficiency, Process Mapping, Operational Analysis, Organizational Strategy, Process Management, Business Strategy, Customer Analysis, Strategic Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Sales Process, General Sales Practices, Generative AI Agents, Sales Management, Sales, Data Ethics, Business Ethics, Forecasting, Customer Relationship Management, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Assortment, Customer Communications Management, Content Management Systems, Retail Management, Retail Store Operations, Payment Processing, Payment Systems, Merchant Services, E-Commerce, Web Content, Product Management, Shipping and Receiving, Sales Tax, Marketing, Account Management, System Configuration, Business
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Business, Sustainable Technologies, Operations Management, Sustainable Systems, Manufacturing Operations, Sustainability Standards, Corporate Sustainability, Business Leadership, Operational Efficiency, Climate Change Mitigation, Organizational Leadership, Product Design, Waste Minimization, Process Design, Digital Transformation, Emerging Technologies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Incident Response, Disaster Recovery, Incident Management, Security Management, Cyber Operations, Business Continuity Planning, Safety and Security, Change Control, Threat Management, Information Technology Operations, Security Information and Event Management (SIEM), Patch Management, Security Controls, Cybersecurity, Threat Detection, Intrusion Detection and Prevention, Configuration Management, Continuous Monitoring, Vulnerability Management, Digital Forensics
Intermediate · Course · 1 - 4 Weeks