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Knowledge Management Courses

Knowledge Management courses can help you learn effective information sharing, organizational learning principles, and strategies for knowledge retention. You can build skills in creating knowledge repositories, facilitating collaboration, and implementing best practices for knowledge transfer. Many courses introduce tools like content management systems, collaborative platforms, and data analytics software, which support the application of these skills in real-world settings, enhancing decision-making and innovation within organizations.

Popular Knowledge Management Courses and Certifications


  • G

    Google Cloud

    Building No-Code Apps with AppSheet: Implementation

    Skills you'll gain: No-Code Development, Application Performance Management, Application Development, Security Controls, Authorization (Computing), Authentications, Application Lifecycle Management, Web Services, Data Management, Application Programming Interface (API), Restful API, Role-Based Access Control (RBAC), Webhook Security, Application Security, Scalability, Software Versioning, Automation, Debugging

    ★ 4.7 (22) · Intermediate · Course · 1 - 3 Months

  • M

    Microsoft

    Scenario and Root Cause Analysis with Generative AI

    Skills you'll gain: Responsible AI, Risk Mitigation, Risk Analysis, Risk Management, Generative AI, Root Cause Analysis, Data-Driven Decision-Making, Analysis, Strategic Decision-Making, AI Integrations, Trend Analysis, Strategic Thinking, Data Strategy, Data Analysis, Data Ethics, Decision Making, Strategic Planning

    ★ 4.7 (20) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Fraud Analysts: Improving Detection Efficiency

    Skills you'll gain: Anomaly Detection, Fraud detection, Data Visualization, Generative AI, Risk Management, Risk Mitigation, ChatGPT, Data Synthesis, Compliance Management, AI Integrations, Test Data, AI Workflows, Data Pipelines, Automation

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Feedback Loops: Feedback Fundamentals

    Skills you'll gain: Constructive Feedback, Decision Making, Recognizing Others, Peer Review, Personal Development, Self-Awareness, Growth Mindedness, Editing, Scheduling, Leadership, Creativity, Communication, People Management

    ★ 4.6 (70) · Beginner · Course · 1 - 4 Weeks

  • D

    Duke University

    Telehealth: Essentials, Teamwork, and Cardiopulmonary Exam

    Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Teamwork, Patient Communication, Collaboration, Patient Preparation, Clinical Assessment, Vital Signs, Patient Education and Support, Health Technology, Health Assessment, Patient Treatment, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Health Care Procedure and Regulation, Communication

    ★ 4.9 (37) · Beginner · Specialization · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Strategies for Senior Housing Communities during COVID-19

    Skills you'll gain: Infection Control, Emergency Response, Nursing Homes, Hand Hygiene, Public Health and Disease Prevention, Personal protective equipment, Public Health, Community Health, Home Health Care and Assisted Living, Sanitation, Geriatrics, Mental Health, Infectious Diseases, Community Mental Health Services, Health And Safety Standards, Care Coordination, Patient Education and Support, Policy Development, Interpersonal Communications

    ★ 4.8 (154) · Beginner · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Internal Communications Framework

    Skills you'll gain: Internal Communications, Corporate Communications, Employee Engagement, Diversity Equity and Inclusion Initiatives, Strategic Communication, Crisis Management, Drive Engagement, Diversity and Inclusion, Public Relations, Business Communication, Workplace inclusivity, Executive Presence, Organizational Change, Communication Strategies, Leadership, Communication, Culture

    ★ 4.4 (36) · Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    ★ 5 (8) · Beginner · Specialization · 3 - 6 Months

  • C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media

    ★ 4.8 (37) · Beginner · Course · 1 - 3 Months

  • U

    University of Glasgow

    Informed Clinical Decision Making using Deep Learning

    Skills you'll gain: Model Evaluation, Deep Learning, Descriptive Analytics, Data Ethics, Data Preprocessing, ICD Coding (ICD-9/ICD-10), Federated Learning, Autoencoders, Health Informatics, Medical Records, Data Mining, Medical Coding, Responsible AI, AI Security, Electronic Medical Record, Clinical Informatics, Predictive Modeling, Patient Flow, Predictive Analytics, Machine Learning

    ★ 4.4 (36) · Intermediate · Specialization · 3 - 6 Months

  • P

    Packt

    GRC Fundamentals - Learn Governance, Risk, and Compliance

    Skills you'll gain: Risk Management Framework, Compliance Auditing, Regulatory Compliance, Cyber Governance, Communication Strategies, Internal Auditing

    ★ 4.7 (7) · Intermediate · Course · 1 - 3 Months

  • U

    University of California, Davis

    Cross-Cultural Virtual Spaces and Teams

    Skills you'll gain: Virtual Teams, Rapport Building, Intercultural Competence, Relationship Building, Culture, Cultural Diversity, Team Collaboration, Cultural Sensitivity, Diversity and Inclusion, Diversity Awareness, Virtual Environment, Communication, Verbal Communication Skills, Team Leadership, Communication Strategies, Timelines, Business Communication, Digital Communications

    ★ 4.5 (13) · Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular knowledge management courses

  • Building No-Code Apps with AppSheet: Implementation: Google Cloud
  • Scenario and Root Cause Analysis with Generative AI: Microsoft
  • GenAI for Fraud Analysts: Improving Detection Efficiency: Coursera
  • Feedback Loops: Feedback Fundamentals : University of Michigan
  • Telehealth: Essentials, Teamwork, and Cardiopulmonary Exam: Duke University
  • Strategies for Senior Housing Communities during COVID-19: Johns Hopkins University
  • Internal Communications Framework: University of California, Irvine
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Retail Customer Service: CVS Health
  • Informed Clinical Decision Making using Deep Learning: University of Glasgow

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