
Pontificia Universidad Católica de Chile
Skills you'll gain: Disabilities, Caregiving, Dignity in Care, Workplace inclusivity, Diversity Training, Diversity Equity and Inclusion Initiatives, Education and Training, Non-Verbal Communication
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Prioritization, Health Equity, Health Systems, Health Policy, Health Care, Public Health, Governance, Resource Allocation, Stakeholder Engagement, Pharmaceuticals, Cost Benefit Analysis, Health Technology, Policy Analysis, Price Negotiation, Decision Making, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

ESSEC Business School
Skills you'll gain: Project Finance, Proposal Development, Social Impact, Investment Banking, Sales Presentations, Feasibility Studies, Needs Assessment, Financial Analysis, Fundraising, Business Planning, Budgeting, Business Development, Presentations, Stakeholder Engagement, Due Diligence
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Exercise Science, Kinesiology, Mental Health, Stress Management, Physical Therapy, Preventative Care, Nutrition and Diet, Health And Wellness Coaching
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Telehealth, Health Technology, Health Administration, Health Care, Clinical Monitoring, Medical Privacy, Medical Devices, Cybersecurity, Data Mining, Patient Communication
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Project Finance, Environmental Social And Corporate Governance (ESG), Risk Management, Project Risk Management, Investments, Risk Analysis, Loans, Investment Management, Capital Expenditure, Finance, Economic Development, Sustainable Development, Corporate Finance, Due Diligence, Social Impact, Emerging Technologies
Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: AI Personalization, Applied Machine Learning, Model Evaluation
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Health Care Procedure and Regulation, Health Informatics, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Preprocessing, Data Literacy, Descriptive Analytics, Database Design, Relational Databases, Data Integration, Spreadsheet Software
Intermediate · Course · 1 - 4 Weeks