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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 8

    Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 4

    Skills you'll gain: Linux Administration, Linux, Linux Commands, Bash (Scripting Language), Linux Servers, Unix, Operating System Administration, Shell Script, Unix Shell, OS Process Management, Network Administration, Unix Commands, System Configuration, Command-Line Interface, System Monitoring, Operating Systems, Performance Tuning

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Hardware and Operating System Foundations II

    Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Customer Support digital transformation with HubSpot

    Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • A

    Amazon Web Services

    Skills and Best Practices for Cloud Support Associates

    Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Capstone: Preparing to work as a Cloud Support Associate

    Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Amazon Web Services, Issue Tracking, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Artificial Intelligence, Technical Documentation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    43 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google

    파이썬 단기집중과정

    Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting Languages, Scripting, Problem Management, Data Structures, Debugging

    4.7
    Rating, 4.7 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Simplilearn

    Generative AI in Support and Maintenance Training

    Skills you'll gain: AI Security, System Support, Generative AI, Maintainability, AI Enablement, Software Quality (SQA/SQC), Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 2

    Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Data Storage Technologies

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Trabajando de inicio a fin con GIT

    Skills you'll gain: Version Control, GitHub, Git (Version Control System), Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Linux Troubleshooting Fundamentals

    Skills you'll gain: System Configuration, Server Administration, Cloud Infrastructure

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Linux Security Basics and Beyond: Unit 4

    Skills you'll gain: File Management, OS Process Management, Linux, Linux Servers, Data Security, Linux Commands, Information Systems Security, System Monitoring, Data Storage Technologies, Network Security, Vulnerability Scanning, Data Storage, Encryption, Network Analysis

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Cisco Certified Support Technician IT Support 100-140 Unit 8: Pearson
  • Linux Foundation Certified System Administrator (LFCS): Unit 4: Pearson
  • Hardware and Operating System Foundations II: Illinois Tech
  • Customer Support digital transformation with HubSpot: Coursera
  • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
  • Capstone: Preparing to work as a Cloud Support Associate: Amazon Web Services
  • 파이썬 단기집중과정: Google
  • Generative AI in Support and Maintenance Training : Simplilearn
  • CompTIA Linux+ XK0-005: Unit 2: Pearson
  • Trabajando de inicio a fin con GIT: Coursera

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