IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Google Workspace, Editing, Vocabulary, Persuasive Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Succession Planning, Strategic Leadership, Organizational Strategy, Workforce Planning, Program Implementation, Talent Management, Plan Execution, Human Resources Management and Planning, Organizational Change, Business Continuity, Talent Pipelining, Organizational Effectiveness, Leadership Development, Business Leadership, People Development, Continuous Improvement Process, People Analytics, Program Evaluation, Leadership, Change Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: People Analytics, Microsoft Excel, Human Resource Strategy, Excel Formulas, Dashboard, Human Resources, Payroll Systems, Payroll, Workforce Planning, Performance Reporting, Payroll Processing, Spreadsheet Software, Employee Engagement, Workforce Management, Compensation Analysis, Performance Analysis, Employee Retention, Data Visualization, Data-Driven Decision-Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, Workflow Management, No-Code Development, Self Service Technologies, Application Deployment, IBM Cloud, Generative AI Agents, LLM Application, Generative AI, Customer Service, Context Management, Operational Efficiency, AI Integrations, Customer experience improvement, WordPress
Beginner · Course · 1 - 3 Months

Qualcomm Academy
Skills you'll gain: Wireless Networks, Telecommunications, Emerging Technologies, Communication Systems, Internet Of Things, Digital Communications, Data Security, Technology Strategies, Network Infrastructure, Virtualization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Outbound Calls, Telemarketing, Customer Communications Management, Lead Generation, Direct Marketing, Telephone Skills, Phone Sales, Call Center Experience, Regulatory Compliance, Compliance Training, Telecommunications, Compliance Management, Legal Risk, General Sales Practices, Informed Consent, Law, Regulation, and Compliance, Compliance Reporting, Regulatory Requirements, Record Keeping, Risk Analysis
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Project Planning, Stakeholder Engagement, Work Breakdown Structure, Stakeholder Management, Project Management Life Cycle, Business Planning, Project Scoping, Project Management, Stakeholder Analysis, Scheduling, Project Schedules, Project Coordination, Project Management Institute (PMI) Methodology, Feasibility Studies, Scope Management, Smart Goals, Timelines, Project Documentation, Business Ethics, Resource Planning
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: General Data Protection Regulation (GDPR), Regulatory Compliance, Information Privacy, Personally Identifiable Information, Regulation and Legal Compliance, Compliance Auditing, Analytical Skills, Gap Analysis, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Threat Detection, Large Language Modeling, Intrusion Detection and Prevention, LLM Application, Cybersecurity, Cyber Security Strategy, Applied Machine Learning, Fraud detection, AI Integrations, Cyber Engineering, IT Automation, Machine Learning Methods, Cyber Attacks, Anomaly Detection, Federated Learning, Malware Protection, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cyber Risk
Intermediate · Course · 3 - 6 Months

Universidad Nacional de Colombia
Skills you'll gain: Patient Communication, Caregiving, Home Health Care, Patient-centered Care, Dignity in Care, Family Support, Healthcare Ethics, Needs Assessment, Psychosocial Assessments, Care Coordination, Chronic Diseases, Stress Management, Care Management, Recognizing Others, Decision Making, Health Care, Health Assessment, Problem Solving, Empathy & Emotional Intelligence, Adaptability
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Patient Flow, Patient-centered Care, Hospital Experience, Predictive Analytics, Predictive Modeling, Health Care, Analytics, Healthcare Industry Knowledge, Care Management, Psychosocial Assessments, Data Analysis, Forecasting, Program Evaluation, Health Technology, Cardiology, Data Integration, Leadership
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Negotiation, Critical Thinking and Problem Solving, Prioritization, Conflict Management, Time Management, De-escalation Techniques, Communication, Stress Management, Empathy & Emotional Intelligence, Problem Solving, Closing (Sales), Critical Thinking, Communication Strategies, Business Priorities, Goal-Oriented, Professionalism, Emotional Intelligence, Business Ethics, Goal Setting, Self-Awareness
Beginner · Specialization · 3 - 6 Months