Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

ESSEC Business School
Skills you'll gain: Marketing Analytics, Customer Analysis, Business Marketing, Business Analytics, Customer Insights, R Programming, Data-Driven Decision-Making, Data Analysis Software, Target Market, Statistical Analysis, Statistical Modeling, Predictive Modeling, Customer Relationship Management, Statistical Methods
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Social Media Marketing, Instagram, Business Intelligence, Predictive Modeling, Predictive Analytics, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Model Deployment, LangChain, Large Language Modeling, Microservices, Test Driven Development (TDD), Software Architecture, Scalability, MLOps (Machine Learning Operations), Cloud Computing Architecture, Cloud Deployment, API Design, Site Reliability Engineering, Kubernetes, Prompt Engineering, Containerization, Infrastructure as Code (IaC), Python Programming, Performance Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Graphic Design, Graphic and Visual Design, Graphic and Visual Design Software, Design, Visual Design, Layout Design, Typography, Design Reviews, Adobe Photoshop, Design Elements And Principles, Design Strategies, Color Theory, Editing, Creativity
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Excel, Excel Formulas, Excel Macros, Data Visualization, Consolidation, Forecasting, Spreadsheet Software, Microsoft 365, Microsoft Office, Pivot Tables And Charts, Data Sharing, Data Mapping, Productivity Software, Collaborative Software, Data Integration, Data Analysis, Data Entry, Document Management, Data Management, User Interface (UI)
Advanced · Course · 1 - 3 Months
Skills you'll gain: DevSecOps, Kubernetes, Cloud Security, Cloud-Native Computing, Cyber Security Policies, Security Controls, Continuous Monitoring, Authorization (Computing), Policy Development, CI/CD, Policy Analysis, Open Source Technology, Cross Platform Development, Configuration Management, JSON
Intermediate · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Prompt Engineering, Responsive Web Design, Node.JS, Command-Line Interface, TypeScript, Unit Testing, SQL, HTML and CSS, Web Content Accessibility Guidelines, Typography, Cascading Style Sheets (CSS), Ajax, React.js, User Interface and User Experience (UI/UX) Design, Hypertext Markup Language (HTML), JavaScript Frameworks, JSON, Generative AI, Database Design, UI Components
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Selling Techniques, Sales Strategy, Social Media Marketing, Search Engine Optimization, Product Promotion, Advertising Campaigns, Advertising, Digital Advertising, Product Strategy, Keyword Research, Product Marketing, Copywriting, Competitive Analysis, Customer Engagement
Mixed · Course · 1 - 3 Months
Skills you'll gain: Apache Maven, Maintainability, Gradle, Java, Software Design, Software Design Patterns, Software Architecture, Object Oriented Design, Object Oriented Programming (OOP), API Design, Machine Learning Methods, Programming Principles, Integration Testing, Dependency Analysis, User Interface (UI) Design, Design Strategies, Program Evaluation, Automation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: ASP.NET, Middleware, .NET Framework, Restful API, Application Programming Interface (API), C# (Programming Language), API Design, Databases, Performance Tuning, Data Persistence, Web Development, Microservices, Scalability, Development Environment, Web Applications, Unit Testing, Data Validation, Web Analytics, Application Security
Intermediate · Course · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Cloud Deployment, Continuous Deployment, Model Evaluation, Data Preprocessing, Machine Learning, Applied Machine Learning, Data Validation, Feature Engineering, Data Quality, Debugging, Continuous Monitoring, Data Pipelines
Intermediate · Course · 1 - 4 Weeks