Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Coursera
Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management
Intermediate · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Natural Language Processing, Data Quality, Anomaly Detection, Data Storytelling, Technical Communication, Responsible AI, Data Visualization, Data Ethics, Data-Driven Decision-Making, Interactive Data Visualization, Data Pipelines, Data Cleansing, Data Visualization Software, Data Analysis, Data Science, Data Security, Data Synthesis, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Universidad Austral
Skills you'll gain: Web Scraping, Natural Language Processing, Data Integration, Data Processing, MLOps (Machine Learning Operations), Data Cleansing, Artificial Neural Networks, Tensorflow, Text Mining, Jupyter, Application Lifecycle Management, Pandas (Python Package), Systems Architecture, Analysis, Deep Learning, Application Development, Scripting, Algorithms, Data Transformation, Python Programming
Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Systems Thinking, Sustainable Systems, Sustainable Development, Food and Beverage, Nutrition and Diet, Environmental Issue, Economics, Energy and Utilities, Environment, Production Process, Water Resources, Land Management, Culture, Consumer Behaviour
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Experimentation, Product Testing, Laboratory Testing, Laboratory Experience, Food and Beverage, Consumer Behaviour, Scientific Methods, Systems Of Measurement, Case Studies, Quality Assurance, Physiology, Research Design, Usability Testing, Science and Research, Data Collection, Statistical Analysis, Nutrition and Diet, Human Factors, Anatomy, Product Development
Beginner · Specialization · 3 - 6 Months

Unilever
Skills you'll gain: Supply Chain Systems, Supply Chain Management, Data Management, Data Lakes, Supply Chain Planning, Data Analysis Software, Real Time Data, Data Storage Technologies, Inventory Management System, Forecasting, Analytics, Demand Planning, Data Analysis, Advanced Analytics, Predictive Analytics, AI Product Strategy, Problem Solving
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Microbiology, Epidemiology, Public Health, Infectious Diseases, Investigation, Environment, Environmental Monitoring, Laboratory Testing, Anthropology, Diagnostic Tests, Qualitative Research, Data Collection
Mixed · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Fraud detection, Predictive Analytics, Financial Services, Personalized Service, Financial Modeling, Financial Trading, Financial Reporting, FinTech, Compliance Management, Artificial Intelligence, Risk Analysis, Emerging Technologies, Banking, Investment Management, Automation
Beginner · Course · 1 - 4 Weeks

Indian School of Business
Skills you'll gain: Financial Planning, Tax Planning, Wealth Management, Income Tax, Insurance, General Finance, Financial Management, Investments, Financial Market, Loans, Budgeting, Risk Management, Goal Setting
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Presentation, Interactive Data Visualization, Data Visualization Software, Data Storytelling, Dashboard, Data Integration, Data Analysis Expressions (DAX), Data Processing, Data Import/Export
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Industrial and Organizational Psychology, Job Analysis, Talent Management, Leadership and Management, Team Leadership, Team Building, Leadership, Performance Analysis, Organizational Leadership, Human Resources, Occupational Safety And Health, Diversity and Inclusion, Team Motivation, Employee Performance Management, Workforce Development, Performance Management, Research, Employee Engagement, Scientific Methods, Employee Training
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Data Management
Intermediate · Guided Project · Less Than 2 Hours