Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Interpersonal Communications, Productivity, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Performance Testing, Debugging, Applied Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Decision Support Systems, Performance Tuning
Intermediate · Course · 1 - 3 Months

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Risk Management, Sustainable Development, Natural Resource Management, Business Valuation, Sustainability Reporting, Stakeholder Analysis, Risk Analysis, Human Capital, Risk Management, Decision Making, Problem Solving, Business Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis
Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Value-Based Care, Health Informatics, Care Coordination, Analytics, Clinical Informatics, Health Care Administration, Data Analysis, Interoperability, Data Ethics, Health Care, Health Systems, Health Technology, Patient-centered Care, Patient Education and Support, Telehealth, Predictive Modeling
Beginner · Course · 1 - 3 Months
Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Collaboration, Team Leadership, Visionary, Leadership Development, Peer Review, Drive Engagement, Team Motivation, Professional Development, Employee Coaching, Leadership, Performance Management, Communication, Productivity
Beginner · Specialization · 3 - 6 Months
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Data Ethics, Decision Tree Learning, Regression Analysis, Generative AI, Artificial Intelligence, Predictive Modeling, Statistical Modeling, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Applied Machine Learning, Image Analysis, Machine Learning Methods, Deep Learning, Visualization (Computer Graphics), Plot (Graphics), Artificial Neural Networks, Algorithms
Intermediate · Specialization · 1 - 3 Months

École Polytechnique
Skills you'll gain: Physics, Mechanics, Semiconductors, Linear Algebra, Probability, Calculus, Differential Equations, Engineering, Scientific, and Technical Instruments, Advanced Mathematics, Mathematical Modeling
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Internet Of Things, Product Automation, Control Systems, Robotic Process Automation, Automation, Programmable Logic Controllers, Image Analysis, Computer Vision, Equipment Design, Embedded Software, Engineering, Technical Design, Mechanical Design, Manufacturing Processes, Mechanical Engineering, Electronics
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Technical Support, Identity and Access Management, Technical Support and Services, Service Level, Technical Communication, Problem Management, Issue Tracking
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Pump Stations, Schematic Diagrams, Blueprint Reading, Process Flow Diagrams, Hydraulics, Plumbing, Building Services Engineering, Building Codes, Control Systems, Engineering Drawings, Electrical Systems, Structural Engineering, Construction Inspection, Safety Standards, Structural Analysis, Engineering Calculations, Technical Standard, Materials science
Intermediate · Course · 1 - 4 Weeks
Imperial College London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Virtual Environment, 3D Assets, Visualization (Computer Graphics), Android Development, Computer Graphics, Android Studio, Computer Graphic Techniques, Animations, Interaction Design
Advanced · Course · 1 - 4 Weeks