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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Representante de desarrollo de ventas de Salesforce

    Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Interpersonal Communications, Productivity, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling

    3.6
    Rating, 3.6 out of 5 stars
    ·
    33 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Building Intelligent Troubleshooting Agents

    Skills you'll gain: Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Performance Testing, Debugging, Applied Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Decision Support Systems, Performance Tuning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Capitals Coalition

    Valuing nature and people to inform business decision-making

    Skills you'll gain: Stakeholder Engagement, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Risk Management, Sustainable Development, Natural Resource Management, Business Valuation, Sustainability Reporting, Stakeholder Analysis, Risk Analysis, Human Capital, Risk Management, Decision Making, Problem Solving, Business Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    53 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Introduction to Tech Sales

    Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    83 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Columbia University

    HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Administrative/IT Perspective)

    Skills you'll gain: Value-Based Care, Health Informatics, Care Coordination, Analytics, Clinical Informatics, Health Care Administration, Data Analysis, Interoperability, Data Ethics, Health Care, Health Systems, Health Technology, Patient-centered Care, Patient Education and Support, Telehealth, Predictive Modeling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    141 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Becoming a Strengths Based Leader: Leading Standout® Teams

    Skills you'll gain: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Collaboration, Team Leadership, Visionary, Leadership Development, Peer Review, Drive Engagement, Team Motivation, Professional Development, Employee Coaching, Leadership, Performance Management, Communication, Productivity

    4.5
    Rating, 4.5 out of 5 stars
    ·
    30 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Explainable AI (XAI)

    Skills you'll gain: Responsible AI, Large Language Modeling, Data Ethics, Decision Tree Learning, Regression Analysis, Generative AI, Artificial Intelligence, Predictive Modeling, Statistical Modeling, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Applied Machine Learning, Image Analysis, Machine Learning Methods, Deep Learning, Visualization (Computer Graphics), Plot (Graphics), Artificial Neural Networks, Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    65 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    É

    École Polytechnique

    Mécanique quantique

    Skills you'll gain: Physics, Mechanics, Semiconductors, Linear Algebra, Probability, Calculus, Differential Equations, Engineering, Scientific, and Technical Instruments, Advanced Mathematics, Mathematical Modeling

    4.8
    Rating, 4.8 out of 5 stars
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    153 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Robotics Engineering & Applications

    Skills you'll gain: Internet Of Things, Product Automation, Control Systems, Robotic Process Automation, Automation, Programmable Logic Controllers, Image Analysis, Computer Vision, Equipment Design, Embedded Software, Engineering, Technical Design, Mechanical Design, Manufacturing Processes, Mechanical Engineering, Electronics

    4.4
    Rating, 4.4 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 繁體中文

    Skills you'll gain: Google Cloud Platform, Technical Support, Identity and Access Management, Technical Support and Services, Service Level, Technical Communication, Problem Management, Issue Tracking

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Fire Hydrant System

    Skills you'll gain: Pump Stations, Schematic Diagrams, Blueprint Reading, Process Flow Diagrams, Hydraulics, Plumbing, Building Services Engineering, Building Codes, Control Systems, Engineering Drawings, Electrical Systems, Structural Engineering, Construction Inspection, Safety Standards, Structural Analysis, Engineering Calculations, Technical Standard, Materials science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    3D Graphics in Android: Sensors and VR

    Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Virtual Environment, 3D Assets, Visualization (Computer Graphics), Android Development, Computer Graphics, Android Studio, Computer Graphic Techniques, Animations, Interaction Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Representante de desarrollo de ventas de Salesforce: Salesforce
  • Building Intelligent Troubleshooting Agents: Microsoft
  • Valuing nature and people to inform business decision-making: Capitals Coalition
  • Introduction to Tech Sales: Coursera
  • HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Administrative/IT Perspective): Columbia University
  • Becoming a Strengths Based Leader: Leading Standout® Teams: Automatic Data Processing, Inc. (ADP)
  • Explainable AI (XAI): Duke University
  • Mécanique quantique: École Polytechnique
  • Robotics Engineering & Applications: L&T EduTech
  • Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud

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