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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • S

    Saviynt

    ISAA: AI, Cybersecurity, and Identity Fundamentals

    Skills you'll gain: Governance Risk Management and Compliance, Identity and Access Management, Cybersecurity, Cyber Attacks, Cloud Security, Cloud Computing, AI Security, Zero Trust Network Access, Governance, Compliance Management, User Provisioning, Authentications, Threat Detection, Risk Management, Artificial Intelligence

    Beginner · Course · 1 - 3 Months

  • E

    Edureka

    Explainable AI (XAI)

    Skills you'll gain: Incident Management, Governance, Incident Response, Data Governance, Compliance Management, Policy Development, Risk Management, Governance Risk Management and Compliance, Risk Management Framework, Supplier Risk Management, Artificial Intelligence, Model Training, Statistical Methods, Analysis, Data Science, Model Optimization, Applied Machine Learning, Predictive Analytics, Machine Learning Methods, Python Programming

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Professional HRM Mastery

    Skills you'll gain: Succession Planning, Performance Appraisal, Responsible AI, Human Resource Strategy, Culture Transformation, Intercultural Competence, Applicant Tracking Systems, Performance Review, Strategic Leadership, Employee Engagement, Business Transformation, Conflict Management, Employee Retention, Compensation Management, Performance Management, Generative AI, Employee Onboarding, Recruitment, Change Management, Data-Driven Decision-Making

    ★ 4.5 (1K) · Intermediate · Specialization · 3 - 6 Months

  • É

    École Polytechnique Fédérale de Lausanne

    Smart Cities – Management of Smart Urban Infrastructures

    Skills you'll gain: Transportation Operations, Governance, Technical Management, Systems Thinking, Emerging Technologies, Technology Strategies, Innovation, Infrastructure Architecture, Digital Transformation, Sustainable Development, Social Sciences, Public Affairs, Communication Systems

    ★ 4.7 (1.9K) · Beginner · Course · 1 - 3 Months

  • C

    California Institute of the Arts

    Основы графического дизайна

    Skills you'll gain: Graphic Design, Graphic and Visual Design, Typography, Adobe Creative Cloud, Visual Design, Design Elements And Principles, Adobe Photoshop, Adobe Illustrator, Creative Design, Design Software, Color Theory, Layout Design

    ★ 4.9 (533) · Beginner · Course · 1 - 4 Weeks

  • E

    Edureka

    AI Governance & Regulation

    Skills you'll gain: Incident Management, Governance, Incident Response, Data Governance, Compliance Management, Policy Development, Responsible AI, Risk Management, Governance Risk Management and Compliance, Risk Management Framework, Supplier Risk Management, Risk Analysis, Risk Mitigation, AI Security, Continuous Monitoring, Compliance Auditing, Accountability Frameworks, Security Controls, Auditing, Security Architecture Review

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Minnesota

    Software Testing and Automation

    Skills you'll gain: Open Web Application Security Project (OWASP), Cucumber (Software), Software Testing, Selenium (Software), Gherkin (Scripting Language), JUnit, Verification And Validation, Test Automation, Unit Testing, Security Testing, Regression Testing, Test Case, Software Development Tools, Testability, White-Box Testing, Behavior-Driven Development, Code Coverage, Performance Testing, Development Testing, Test Engineering

    ★ 4.2 (1K) · Intermediate · Specialization · 3 - 6 Months

  • U

    University of Colorado Boulder

    Embedded Software and Hardware Architecture

    Skills you'll gain: Embedded Software, Embedded Systems, Debugging, Data Structures, System Programming, Microarchitecture, C (Programming Language), Memory Management, Hardware Architecture, Computer Architecture, Software Design, Maintainability, System Configuration, Code Reusability, Software Architecture, Peripheral Devices

    ★ 4.5 (531) · Intermediate · Course · 1 - 4 Weeks

  • É

    École Polytechnique Fédérale de Lausanne

    Digital Signal Processing 1: Basic Concepts and Algorithms

    Skills you'll gain: Digital Signal Processing, Communication Systems, Telecommunications, Algorithms, Linear Algebra, Jupyter

    ★ 4.5 (647) · Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    HR Metrics and Employee Retention Strategies

    Skills you'll gain: Employee Retention, Performance Appraisal, Human Resource Strategy, Case Studies, Performance Review, Human Resource Policies, Human Resources Management and Planning, Employee Engagement, Performance Measurement, Human Resources, Talent Management, Human Resource Management, Compensation Strategy, People Analytics, Performance Metric, Human Resources Information System (HRIS), Workforce Planning, Business Metrics, Driving engagement, Motivational Skills

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Mastering Terraform

    Skills you'll gain: Terraform, Cloud-Native Computing, Virtual Machines, Infrastructure as Code (IaC), Containerization, Cloud Infrastructure, Serverless Computing, Code Reusability, CI/CD, Kubernetes, Cloud Deployment, Continuous Deployment, Virtualization and Virtual Machines, Docker (Software), Cloud Computing Architecture, Ansible, IT Automation, Cloud Computing, Automation, Automation Engineering

    Intermediate · Specialization · 3 - 6 Months

  • U

    University of Maryland, College Park

    Usable Security

    Skills you'll gain: Human Factors (Security), Usability, Human Computer Interaction, Authentications, Security Engineering, Usability Testing, Interaction Design, User Interface (UI), Human Factors, Information Privacy, Cybersecurity, Personally Identifiable Information, User Interface (UI) Design, Multi-Factor Authentication, User Centered Design, Design

    ★ 4.6 (3.3K) · Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • ISAA: AI, Cybersecurity, and Identity Fundamentals: Saviynt
  • Explainable AI (XAI): Edureka
  • Professional HRM Mastery: Coursera
  • Smart Cities – Management of Smart Urban Infrastructures: École Polytechnique Fédérale de Lausanne
  • Основы графического дизайна: California Institute of the Arts
  • AI Governance & Regulation: Edureka
  • Software Testing and Automation: University of Minnesota
  • Embedded Software and Hardware Architecture: University of Colorado Boulder
  • Digital Signal Processing 1: Basic Concepts and Algorithms: École Polytechnique Fédérale de Lausanne
  • HR Metrics and Employee Retention Strategies: EDUCBA

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