Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Collaborative Software, Workflow Management, Team Performance Management, Project Management Software, Organizational Skills, Calendar Management, Performance Improvement, Delegation Skills, Performance Management
Beginner · Guided Project · Less Than 2 Hours

University of the Arts London
Skills you'll gain: PyTorch (Machine Learning Library), Artificial Intelligence, Creativity, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Generative AI, Artificial Neural Networks, Responsible AI, Augmented Reality, Creative Problem-Solving, Creative Design, Data Ethics, Machine Learning, Deep Learning, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Cloud Security, Network Analysis, General Data Protection Regulation (GDPR), Information Privacy, Wireless Networks, Application Programming Interface (API), Security Controls
Intermediate · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Policy, Health Systems, Public Health, Health Information Management, Research Design, Systems Analysis, Scalability, Technical Communication, Data Quality
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prototyping, User Interface (UI) Design, Figma (Design Software), Mobile Development, Mockups, Wireframing, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Computer Security Incident Management, Generative AI, Cross-Functional Collaboration, Incident Management, Prompt Engineering, Threat Modeling, Cybersecurity, Team Performance Management, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Artificial Intelligence, Performance Analysis, Coordination
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: GitHub, Git (Version Control System), Version Control, Unix Commands, Unix Shell, Software Versioning, Linux Commands, Command-Line Interface, Code Review, Software Configuration Management, Software Development Tools, Development Environment, Secure Coding, File Management, Technical Documentation, Software Documentation
Intermediate · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Programming Principles, Program Development, Microsoft Visual Studio, Computer Programming, Integrated Development Environments, Python Programming, Debugging, Development Environment, Data Structures
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Rust (Programming Language), Application Programming Interface (API), Server Side, Back-End Web Development, System Programming, Web Frameworks, Web Development, Web Servers, Scalability, Maintainability, Secure Coding, Debugging, Application Development, Authentications, Authorization (Computing)
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Technical Documentation, Document Management, Technical Writing
Beginner · Guided Project · Less Than 2 Hours

Snowflake
Skills you'll gain: Data Engineering, Database Management, Databases, Data Pipelines, DevOps, CI/CD, Command-Line Interface, Version Control, System Monitoring, Continuous Monitoring, Data Analysis
Advanced · Course · 1 - 4 Weeks

Codio
Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, Animations, Image Analysis, Image Quality, ChatGPT, Visualization (Computer Graphics), Computer Graphics, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks