IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The Expert Academy
Skills you'll gain: Service Recovery, B2B Sales, Account Management, Account Strategy, Negotiation, Customer experience strategy (CX), Journey Mapping, Loyalty Programs, Customer Relationship Building, Customer Insights, Sales, Customer Retention, Emotional Intelligence, Sales Strategy, Customer experience improvement, Relationship Management, Persuasive Communication, Selling Techniques, Value Propositions, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months
Lund University
Skills you'll gain: Legal Technology, Law, Regulation, and Compliance, Responsible AI, Artificial Intelligence, Legal Risk, AI literacy, Regulation and Legal Compliance, Labor Law, Intellectual Property, Governance, Criminal Investigation and Forensics, Public Administration
★ 4.7 (813) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Budgeting, Microsoft Excel, Budget Management, Excel Formulas, Spreadsheet Software, Financial Data, Microsoft Office
★ 4.5 (635) · Intermediate · Guided Project · Less Than 2 Hours

Creo Incubator
Skills you'll gain: Sales Strategy, Product Development, Go To Market Strategy, New Product Development, Sales Process, Sales Management, Experience Design, User Experience, Sales Pipelines, Product Strategy, Commercialization, Growth Strategies, Entrepreneurship, Product Marketing, Entrepreneurial Finance, Investment Management, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Brainstorming, Critical Thinking, Independent Thinking, Constructive Feedback, Decision Making, Analysis, Personal Development, Self-Awareness, Collaboration
★ 4.8 (1.3K) · Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Pivot Tables And Charts, Data Storytelling, Data Presentation, Data Visualization Software, Data Visualization, Interactive Data Visualization, Dashboard Creation, Spreadsheet Software, Dashboard, Microsoft Excel, Excel Macros, Tree Maps, Excel Formulas, Data Analysis, Forecasting, Geospatial Mapping
★ 4.9 (1.3K) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Literacy, Decision Intelligence, Data Analysis, Data-Driven Decision-Making, Cloud Solutions, Cloud Security, Analytics, Cloud-Based Integration, Microsoft Azure, Cloud Services, Cloud Platforms, Enterprise Security, Data Integration, AI Enablement, Business Analytics, Artificial Intelligence, SAS (Software)
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Electrical Systems, Basic Electrical Systems, Market Dynamics, Operating Cost, Plant Operations and Management, Environmental Regulations, Regulatory Compliance, Regulatory Requirements, Dispatching
★ 4.8 (1.6K) · Beginner · Course · 1 - 4 Weeks

Princeton University
Skills you'll gain: Programming Principles, Computer Programming, Object Oriented Design, Object Oriented Programming (OOP), Data Structures, Code Reusability, Java Programming, Java, Program Development, File I/O, Computational Thinking, Computer Science, Algorithms, Theoretical Computer Science, Animations, Simulations
★ 4.7 (1.4K) · Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Matlab, Algorithms, User Interface (UI), UI Components, Human Computer Interaction, Object Oriented Programming (OOP), Object Oriented Design, User Interface (UI) Design, Mathematical Software, Computer Programming, Programming Principles, Engineering Analysis, Scripting, Performance Tuning
★ 4.8 (433) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Business Analysis Tools, Business Process Modeling, Stakeholder Analysis, Process Optimization, Requirements Management, Business Systems Analysis, Process Modeling, Stakeholder Management, Process Improvement and Optimization, Process Analysis, Data Modeling, Requirements Elicitation, Agile Methodology, Stakeholder Engagement, Requirements Analysis, Risk Analysis, Communication Planning, Business Requirements, Needs Assessment
★ 4.7 (111) · Intermediate · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Agile Product Development, Product Improvement, Customer Analysis, Analytics, Analytical Skills, Demand Planning, Usability Testing, Product Management, Customer Insights, AI Product Strategy, A/B Testing, Product Development, Agile Methodology, User Experience, Customer Demand Planning, Advanced Analytics, Data-Driven Decision-Making, Customer experience improvement, Agile Software Development, Software Development
★ 4.7 (507) · Beginner · Course · 1 - 4 Weeks