
Skills you'll gain: Service Management, Lean Manufacturing, Operational Excellence, Performance Measurement, Performance Improvement, Customer experience improvement, Team Leadership, Key Performance Indicators (KPIs), Culture Transformation, Cleanliness, Procedure Development, Overcoming Objections, Auditing
★ 4.8 (12) · Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Sales, Closing (Sales), Selling Techniques, Sales Strategy, General Sales Practices, Sales Process, Sales Development, Consultative Selling, Overcoming Objections, Influencing, Consumer Behaviour, Value Propositions, Customer Engagement, Customer Relationship Building
★ 4.8 (12) · Beginner · Course · 1 - 4 Weeks

University of Science and Technology of China
Skills you'll gain: Brainstorming, Creative Thinking, Creative Problem-Solving, Ideation, Problem Solving, Innovation, Creativity, Resourcefulness, Open Mindset, Needs Assessment, Overcoming Obstacles, Growth Mindedness, Personal Development, Adaptability
★ 4.5 (27) · Mixed · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Child Welfare, Social Work, Advocacy, Social and Human Services, Case Studies, Working With Children, Human Services, Empowerment, Social Justice, Public Policies, Community Outreach, Sociology, Social Impact, Child Development, Culture, Systems Thinking
★ 4.8 (46) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Influencing, Overcoming Objections, Active Listening, Conflict Management, Diversity Awareness, Teamwork, Collaboration, Diversity Training, Diversity and Inclusion, Cultural Diversity, Tactfulness, Verbal Communication Skills, Interpersonal Communications, Constructive Feedback, Team Leadership, Diversity Equity and Inclusion Initiatives, Stakeholder Engagement, Stakeholder Communications, Assertiveness, Persuasive Communication
★ 3.7 (16) · Intermediate · Specialization · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Consumer Behaviour, Culture Transformation, Market Share
★ 4.7 (53) · Beginner · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Social Impact, Social Justice, Community Organizing, Public Policies, Liberal Arts, digital literacy, Digital Transformation, Community Development, Policy Development, Culture, Innovation, Creativity, Diversity Awareness, Data Ethics, Diversity Equity and Inclusion Initiatives, Emerging Technologies, Mediation, Internet Of Things
Beginner · Course · 1 - 3 Months

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Training, Workplace inclusivity, Diversity Awareness, Diversity Programs, Cultural Diversity, Overcoming Objections, Advocacy, Empowerment, Communication, Equities
★ 4.5 (55) · Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Team Leadership, Collaboration, Team Performance Management, Team Collaboration, Recognizing Others, Overcoming Obstacles, Self-Awareness
★ 5 (6) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Organizational Change, Change Management, Business Transformation, Organizational Development, Culture Transformation, Organizational Leadership, Overcoming Objections, Drive Engagement, Digital Transformation, Business Leadership, Leadership, Stakeholder Analysis, Internal Communications, Stakeholder Communications, Stakeholder Management, Communication Strategies, Strategic Communication, Communication, Adaptability, Planning
★ 4.7 (9) · Intermediate · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Public Affairs, Media and Communications, Infectious Diseases, Epidemiology, Infection Control, Healthcare Ethics, Mathematical Modeling, Drug Development, Research, Economics, Policy, and Social Studies, Emergency Response, Social Studies, Medical Science and Research, Clinical Research Ethics, General Science and Research, Public Health, Pharmaceuticals, International Relations, Public Health and Disease Prevention, Pharmacology
★ 4.4 (54) · Mixed · Course · 1 - 3 Months

National Academy of Sports Medicine
Skills you'll gain: Stress Management, Cognitive Behavioral Therapy, Nutrition and Diet, Resilience, Overcoming Obstacles, Mental and Behavioral Health, Health And Wellness Coaching, Psychology, Dealing With Ambiguity, Self-Discipline
★ 4.8 (6) · Beginner · Course · 1 - 4 Weeks