IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Project Management Software, Project Management, Project Coordination, Workflow Management, Timelines, Organizational Skills, Collaborative Software, Project Planning, Team Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Correlation Analysis, Regression Analysis, Data Analysis, R Programming, Descriptive Statistics, Statistical Modeling, R (Software), Exploratory Data Analysis, Model Evaluation, Statistical Analysis, Probability & Statistics, Biostatistics, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, AI Enablement, Generative AI, Analytics, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Automation
Intermediate · Course · 1 - 4 Weeks

Red Hat
Skills you'll gain: Ansible, Linux Commands, Linux Administration, Linux, Infrastructure as Code (IaC), YAML, Automation, DevOps, System Configuration, Configuration Management, Software Architecture
Beginner · Course · 1 - 3 Months

Skills you'll gain: Pandas (Python Package), NumPy, Data Manipulation, Data Preprocessing, Package and Software Management, Data Analysis, Data Transformation, Data Integration, JSON, Object Oriented Programming (OOP), Data Wrangling, Data Science, Python Programming, Computer Programming, Programming Principles, Data Import/Export, Software Design, Mathematical Software, Computational Logic, Data Structures
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, Creative Thinking, Intellectual Property, Conceptual Design, 3D Modeling, Solution Design, Innovation, Prototyping, Social Impact, Manufacturing Processes, Manufacturing and Production, Entrepreneurship
Beginner · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Cloud Computing, Information Technology, Cybersecurity, Linear Algebra, Critical Thinking, Simulations
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Natural Language Processing, Transfer Learning, Tensorflow, Google Cloud Platform, Recurrent Neural Networks (RNNs), Embeddings, Deep Learning, AI Workflows, Artificial Neural Networks, Feature Engineering, Model Evaluation
Advanced · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Cryptography, Brute-force attacks, Encryption, Information Systems Security, Cybersecurity, Theoretical Computer Science, Computational Logic
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Microsoft Azure, Unsupervised Learning, Databricks, MLOps (Machine Learning Operations), Applied Machine Learning, Classification Algorithms, Regression Analysis, Scikit Learn (Machine Learning Library), Predictive Modeling, Model Deployment, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Supervised Learning, Virtual Machines, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Design Thinking, Social Impact, Financial Inclusion, Risk Management, Business Modeling, Sustainable Development, Innovation, Performance Measurement, Resource Management, Stakeholder Engagement, Strategic Partnership, Entrepreneurial Finance, Finance, Due Diligence, Case Studies
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Sustainable Development, Innovation, Environmental Science, Sustainability Standards, Environment, Socioeconomics, Social Impact, Social Justice, Climate Change Adaptation, Economic Development, Climate Change Mitigation, Public Policies, Case Studies
Build toward a degree
Beginner · Course · 1 - 3 Months