Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Imperial College London
Skills you'll gain: Health Technology, Data Presentation, Data Visualization Software, Telehealth, Agile Methodology, Interactive Data Visualization, Health Disparities, Health Informatics, Health Care Procedure and Regulation, Health Systems, Electronic Medical Record System, Electronic Medical Record, Health Equity, Interoperability, Public Health, Epidemiology, Tableau Software, Model Evaluation, Data Ethics, Digital Transformation
Intermediate · Specialization · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Business Modeling, Social Impact, Sustainable Development, Design Thinking, Ideation, Innovation, Entrepreneurship, Project Design, New Business Development, Case Studies, Social Sciences
Beginner · Course · 1 - 4 Weeks

Instituto Tecnológico de Aeronáutica
Skills you'll gain: Control Systems, Matlab, Systems Design, Mathematical Software, Mathematical Modeling, Systems Analysis, Simulations, System Requirements
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Solution Design, Project Design, Project Scoping, Technical Documentation, System Implementation, Project Management, Technology Solutions, Project Implementation, Program Implementation, Project Closure, Project Coordination, Technical Consulting, Solution Delivery, Stakeholder Analysis, Requirements Analysis, Journey Mapping, Customer Engagement, Test Planning, Customer Analysis, Business Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Photo/Video Production and Technology, Video Production, Content Creation, Social Media, User Accounts, Design, Creativity
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Social Media Analytics, Analytical Skills, Data Ethics, Predictive Modeling, Model Evaluation, Unsupervised Learning, Natural Language Processing, Predictive Analytics, Regression Analysis, Data Mining, Data Science, Social Media, Text Mining, Anomaly Detection, Business Analytics, Decision Tree Learning, Big Data, Analytics, Supervised Learning, Cloud Computing
Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Childhood Education and Development, Education Software and Technology, Education and Training, Human Learning, Child Development, School Psychology, Pedagogy, Human Development, Digital pedagogy, Psychological Evaluations, Learning Theory, Psychology, Applied Behavior Analysis, Social Sciences
Beginner · Course · 1 - 4 Weeks

Splunk Inc.
Skills you'll gain: Splunk, Correlation Analysis, Data Transformation, Interactive Data Visualization, Data Manipulation, Data Visualization Software, Dashboard Creation, Data Wrangling, Performance Tuning, Model Optimization, Dashboard, Statistical Analysis, Data Processing, Analysis, Data Synthesis, Business Intelligence, Data Analysis, Big Data, Data Science, Business Analytics
Beginner · Specialization · 3 - 6 Months
Illinois Tech
Skills you'll gain: Operating System Administration, Linux Administration, Microsoft Windows, Command-Line Interface, Operating Systems, System Configuration, Event Monitoring, Authorization (Computing), Desktop Support, OS Process Management, Network Security, Package and Software Management, Information Technology, IT Automation, Network Administration, General Networking, Software Installation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Authentications, Azure Active Directory, Zero Trust Network Access, Role-Based Access Control (RBAC), Identity and Access Management, Active Directory, Single Sign-On (SSO), Authorization (Computing), User Provisioning, Microsoft Azure, Multi-Factor Authentication, Security Controls, Cyber Security Policies, IT Security Architecture, User Accounts, Enterprise Security
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Mining, Anomaly Detection, Unsupervised Learning, Data Warehousing, Machine Learning Methods, Supervised Learning, Data Pipelines, Data Preprocessing, Classification Algorithms, Data Processing, Data Modeling, Decision Tree Learning, Data Science, Data Management, Machine Learning Algorithms, Data Cleansing, Model Evaluation, Analytical Skills, Ideation, Exploratory Data Analysis
Build toward a degree
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Cloud Security, DevSecOps, Cloud Computing, Role-Based Access Control (RBAC), Google Cloud Platform, Network Security, Cloud Infrastructure, Cloud Computing Architecture, IT Automation, General Networking, Cloud Technologies, Infrastructure Security, Cybersecurity, Security Controls, Infrastructure as Code (IaC), Digital Transformation
Beginner · Course · 1 - 4 Weeks