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  • Service Management

Results for "service management"


  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Work Smarter, Not Harder: Time Management for Personal & Professional Productivity

    Skills you'll gain: Time Management, Calendar Management, Scheduling, Strategic Prioritization, Productivity Software, Mental Concentration, Professionalism, Planning, Overcoming Obstacles, Communication Strategies, Crisis Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: Free
    Free
    C

    Coursera

    Create a Project Management Tracker using Microsoft Excel

    Skills you'll gain: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Coordination, Project Management, Productivity Software, Microsoft Office, Project Planning, Data Validation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    914 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Clinical Trials Data Management and Quality Assurance

    Skills you'll gain: Clinical Data Management, Data Quality, Quality Assurance, Clinical Trial Management Systems, Case Report Forms, Clinical Trials, Clinical Monitoring, Data Maintenance, Data Cleansing, Data Management, Data Integrity, Clinical Research, Microsoft Excel, Data Compilation, Data Collection, Data Sharing, Data Security, Treatment Planning, Statistical Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    186 reviews

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Service Accounts and Roles: Fundamentals

    Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Virtualization and Virtual Machines, Cloud Computing, Cloud API, Cloud Management, Public Cloud, Query Languages, Cloud Platforms

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Columbia University

    Introduction to Financial Engineering and Risk Management

    Skills you'll gain: Financial Market, Securities (Finance), Derivatives, Mathematical Modeling, Applied Mathematics, Capital Markets, Futures Exchange, Finance, Financial Modeling, Risk Modeling, Probability, Risk Management, Probability Distribution, Model Optimization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    323 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Leeds

    Leadership and Change Management for Sustainability Success

    Skills you'll gain: Change Management, Strategic Leadership, Organizational Change, Leadership and Management, Leadership Studies, Business Leadership, Business Transformation, Organizational Leadership, Leadership Development, Leadership, Influencing, Corporate Sustainability, Communication Planning, Sustainable Business, Adaptability, Communication, Communication Strategies, Employee Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing Cisco Quality of Service

    Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Performance Tuning, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Network Routers, Virtual Networking, Software-Defined Data Center (SDDC), Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management

    Beginner · Specialization · 3 - 6 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Choosing your AWS identity service

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Practical AI Strategy and Azure Service Selection

    Skills you'll gain: AI Product Strategy, Microsoft Azure, Decision Intelligence, AI literacy, Discussion Facilitation, Governance, Artificial Intelligence, Responsible AI, Decision Making, Model Deployment, Model Evaluation, Business Priorities, Business Requirements, Feasibility Studies, Risk Management, Project Risk Management, Project Documentation, Goal Setting, Requirements Analysis, Cost Management

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI Essentials for Customer Service

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Voxy

    Low Intermediate English: Shopping & Customer Service

    Skills you'll gain: Language Competency, Language Learning, English Language, Customer Service, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service management courses

  • GenAI for Customer Service Representatives: Coursera
  • Work Smarter, Not Harder: Time Management for Personal & Professional Productivity: University of California, Irvine
  • Create a Project Management Tracker using Microsoft Excel: Coursera
  • Clinical Trials Data Management and Quality Assurance: Johns Hopkins University
  • Service Accounts and Roles: Fundamentals: Google Cloud
  • Introduction to Financial Engineering and Risk Management: Columbia University
  • Leadership and Change Management for Sustainability Success: University of Leeds
  • Implementing Cisco Quality of Service: Cisco Learning and Certifications
  • Choosing your AWS identity service: Amazon Web Services
  • Practical AI Strategy and Azure Service Selection: Microsoft

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