IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of California, Irvine
Skills you'll gain: Business Writing, Stakeholder Engagement, Negotiation, Project Planning, Creative Thinking, Project Performance, Business Correspondence, Stakeholder Communications, Concision, Project Management, Communication Planning, Project Risk Management, Planning, Editing, Performance Measurement, Teamwork, Risk Management, Emotional Intelligence, Relationship Building, Communication
★ 4.7 (38K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Responsible AI, HR Tech, Human Resources Software, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, LLM Application, AI Enablement, AI literacy, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Augmented and Virtual Reality (AR/VR), Employee Engagement
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Large Language Modeling, AI literacy, Data Ethics, AI Enablement, LLM Application, AI Product Strategy, Artificial Intelligence, Retrieval-Augmented Generation, Business Process Automation, Automation, Cloud Applications
★ 4.8 (5.1K) · Beginner · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Email Security, Digital Forensics, Network Security, Cloud Computing Architecture, Incident Response, Incident Management, Business Continuity Planning, Penetration Testing, Computer Security Incident Management, Cloud Services, Business Continuity, Security Controls, System Configuration, Generative AI, Data Storage, Peripheral Devices, Cybersecurity, Application Security, Information Technology, Cryptography
★ 4.7 (15K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, ChatGPT, Generative AI, Generative Model Architectures, Commercialization, Product Management, AI Enablement, Google Gemini, Product Lifecycle Management, Stakeholder Communications, Technical Product Management, AI literacy, Customer experience improvement, Team Building, Responsible AI, Stakeholder Engagement, Artificial Intelligence, Creativity
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, Prompt Engineering, Network Monitoring, Prompt Engineering Tools, Cloud Security, Containerization, Virtual Networking, Network Architecture, Infrastructure As A Service (IaaS), Network Routing, DevSecOps, Virtual Private Networks (VPN), Dashboard Creation
★ 4.7 (50K) · Intermediate · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Generative AI, Generative Model Architectures, Prompt Engineering, AI literacy, Google Cloud Platform, Large Language Modeling, Artificial Intelligence, Deep Learning, Statistical Machine Learning
★ 4.7 (12K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, Node.JS, Cloud Deployment, API Gateway, Application Deployment, Software Architecture, Cloud Applications, Application Design, Restful API, Communication Systems
★ 3 (6) · Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Accounting, Capital Budgeting, Financial Reporting, Accruals, Accounting, Finance, Inventory Accounting, Financial Analysis, Balance Sheet, Financial Acumen, Portfolio Management, Income Statement, Financial Forecasting, Equities, Generally Accepted Accounting Principles (GAAP), Corporate Finance
★ 4.6 (14K) · Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, IT Management, Product Development, Technology Strategies, Agile Product Development, Innovation, Creativity, Strategic Thinking, Information Technology Architecture, Thought Leadership, Business Strategy, Leadership and Management, Marketing, Storytelling
★ 4.7 (21K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Agile Project Management, Backlogs, Agile Software Development, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
★ 4.8 (15K) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaboration, Collaborative Software, Sprint Retrospectives, Team Building, Training Programs, Developing Training Materials, Agile Methodology, Sprint Planning, Workflow Management, Training and Development, Stakeholder Communications, User Feedback, Employee Training, Communication Planning, Stakeholder Management, Stakeholder Engagement, Discussion Facilitation, Problem Management, Communication Strategies, Technical Support
Intermediate · Course · 3 - 6 Months