IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Amazon Web Services
Skills you'll gain: Software Architecture, Amazon Web Services, Amazon DynamoDB, Python Programming, Service Oriented Architecture, Cloud Computing Architecture, Microservices, Serverless Computing, Cloud Applications, Application Programming Interface (API), Databases, Scripting, Programming Principles, Automation, Relational Databases, Application Development, Development Environment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: LangChain, Prompt Engineering, Large Language Modeling, Retrieval-Augmented Generation, Vector Databases, Tool Calling, Embeddings, OpenAI API, ChatGPT, Google Gemini, Agentic Workflows
Beginner · Course · 1 - 4 Weeks

Howard University
Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Brainstorming, UI/UX Strategy, Ideation, User Experience Design, User Interface and User Experience (UI/UX) Design, Design and Product, Design Thinking, Innovation, Conceptual Design, Collaborative Software, User Interface (UI) Design, Product Improvement, Team Oriented, Product Development
Intermediate · Guided Project · Less Than 2 Hours

University of Toronto
Skills you'll gain: Data Ethics, Data Collection, Quantitative Research, Qualitative Research, Data Analysis, Statistical Analysis, Analytical Skills, Statistical Methods, Regression Analysis, Research, Focus Group, Correlation Analysis, Diversity and Inclusion, Surveys, Business Analytics, Stakeholder Analysis, Probability, Stakeholder Engagement
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Audit Planning, Enterprise Architecture, Compliance Management, Regulatory Compliance, Quality Assurance, Enterprise Risk Management (ERM), Quality Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Network Security, Infrastructure Security, Software-Defined Networking, Application Security, Zero Trust Network Access, Network Architecture, Threat Modeling, Cybersecurity, Enterprise Architecture, Secure Coding, Cloud Security, Scenario Testing, Cryptography, Vulnerability Assessments
Advanced · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Site Reliability Engineering, Cloud Deployment, Google Cloud Platform, Application Deployment, Cloud Computing Architecture, Identity and Access Management, Cloud Infrastructure, Google App Engine, Kubernetes, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Storage, Cloud Management, CI/CD, Cloud Security, Network Monitoring, Big Data, Infrastructure as Code (IaC), Load Balancing
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Target Market, Persona Development, Systems Thinking, Technical Management, Business Modeling, Product Lifecycle Management, Entrepreneurship, Business Planning, Operations Management, Engineering Management, Market Analysis, New Product Development, Governance, Performance Metric, Leadership, Business Strategy, Engineering, Recruitment Strategies
Build toward a degree
Beginner · Course · 1 - 3 Months

Yad Vashem
Skills you'll gain: Art History, European History, World History, Social Justice, Political Sciences, Cultural Diversity, Psychology, Liberal Arts, Policy Analysis, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Databases, Project Schedules, Data Visualization, Calendar Management, Customer Relationship Management (CRM) Software, Project Management, Document Management, Content Development and Management, Process Improvement and Optimization, File Management, Collaboration, User Accounts
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Employee Onboarding, Relationship Building, Strategic Planning, Planning, Team Oriented, Goal Setting, Expectation Management, Conscientiousness, Professionalism, Adaptability, Communication, Business Writing
Beginner · Guided Project · Less Than 2 Hours