IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
Beginner · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales Management, Case Studies, Sales, Sales Process, Market Intelligence, Strategic Marketing, Competitive Intelligence, Sales Development, Business Strategies, Business Analysis, Peer Review
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Tenacity, Growth Mindedness, Smart Goals, Resilience, Goal Setting, Overcoming Obstacles, Personal Development, Persistence, Empowerment, Adaptability, Lifelong Learning, Mindfulness, Professional Development, Planning
Mixed · Course · 1 - 3 Months

Emory University
Skills you'll gain: Rmarkdown, Collaborative Software, Technical Documentation, Document Management, Technical Writing, Data Sharing, R (Software), Technical Communication
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Teamwork, Patient Communication, Collaboration, Patient Preparation, Clinical Assessment, Vital Signs, Patient Education and Support, Health Technology, Health Assessment, Patient Treatment, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Health Care Procedure and Regulation, Communication
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: OSI Models, Network Security, Security Controls, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Network Infrastructure, System Configuration, Network Architecture, Intrusion Detection and Prevention
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Leadership Studies, Project Risk Management, Emotional Intelligence, Team Management, Risk Management, Agile Software Development, Agile Product Development, Team Performance Management, Team Leadership, User Story, Leadership and Management, Initiative and Leadership, Employee Coaching, Kanban Principles, Project Management Institute (PMI) Methodology, Prioritization
Intermediate · Specialization · 1 - 3 Months

Imperial College London
Skills you'll gain: Mathematical Modeling, Epidemiology, Infectious Diseases, Model Evaluation, Simulations, Model Optimization, Data Modeling, Public Health and Disease Prevention, Immunology, R Programming, Regression Analysis, Differential Equations, Statistical Methods, Public Health, Statistical Programming, Probability Distribution
Intermediate · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Policy Analysis, Public Policies, Social Sciences, Systems Thinking, Innovation, Sustainable Development, Sustainable Systems, Social Justice, Diversity Awareness, Case Studies, Sustainable Technologies, Critical Thinking, Research, Emerging Technologies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Communication Planning, Project Documentation, Document Management, Stakeholder Communications, Communication Strategies, Communication, Goal Setting
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Software Quality (SQA/SQC), Test Tools, Agile Software Development, Agile Product Development, Software Testing, Agile Methodology, Automation, Analysis, Collaboration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Operations, Marketing Design, Marketing Strategies, Marketing Planning, Performance Reporting, Campaign Planning, Marketing Channel, Cross-Channel Marketing, Generative AI, Market Intelligence, Microsoft 365, Customer Analysis, Market Research, Artificial Intelligence, Customer experience improvement, Customer Retention
Beginner · Course · 1 - 4 Weeks