IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Responsible AI, Generative AI, AI Workflows, Data Ethics, Model Evaluation, Data Governance, Governance, Artificial Intelligence, Machine Learning, Ethical Standards And Conduct, Organizational Strategy, Social Impact, Benchmarking, Emerging Technologies
Beginner · Course · 1 - 3 Months

Dell
Skills you'll gain: Sales Presentation, Digital Transformation, Data Centers, Customer Relationship Building, Market Research, Customer Insights, Sales, Technical Sales, Interviewing Skills, Outside Sales, Inside Sales, Data Storage Technologies, Communication, Computer Hardware, Software As A Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Monitoring, Medical Privacy, Risk Management, Health Information Management, Health Care Procedure and Regulation, Risk Mitigation, Information Privacy, Security Management, Risk Analysis, Patient Safety, Personally Identifiable Information, Information Systems Security, Security Controls, Data Security, Regulatory Compliance, Threat Modeling, Vulnerability Assessments
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Project Management Software, Workflow Management, Project Management, Microsoft Teams, Google Workspace, Productivity Software, Project Planning, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Dashboard, Data Visualization, Data Entry, Excel Formulas, Data Presentation, Google Sheets, Spreadsheet Software, Data Literacy, Management Reporting, Business Reporting, Marketing Analytics, Market Analysis, Productivity Software
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Artificial Intelligence, Generative AI, Machine Learning Algorithms, Mathematical Theory & Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), CI/CD, Application Deployment, Cloud Deployment, Cloud-Native Computing, Network Troubleshooting, DevOps, Performance Tuning, Scalability, Continuous Integration, Containerization, Continuous Deployment, Package and Software Management, YAML, Network Security, Network Performance Management, Software-Defined Networking, System Monitoring, Network Monitoring
Advanced · Specialization · 1 - 3 Months
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, DevOps, Devops Tools, Code Review, Amazon Web Services, AI Security, Application Performance Management, Artificial Intelligence and Machine Learning (AI/ML), Anomaly Detection, Continuous Monitoring, System Monitoring, Vulnerability Scanning, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Storage, Database Management, Cloud Platforms, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 4 Weeks

Ball State University
Skills you'll gain: Data Visualization, Rmarkdown, Exploratory Data Analysis, Data Visualization Software, Ggplot2, Interactive Data Visualization, Plot (Graphics), Statistical Visualization, R (Software), R Programming, Data Storytelling, Histogram, Scatter Plots, Data Analysis, Tidyverse (R Package), Data Manipulation
Build toward a degree
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Crisis Management, Workplace inclusivity, Professional Development, Team Leadership, Diversity and Inclusion, Leadership Development, Strategic Leadership, Leadership, Leadership and Management, Organizational Strategy, Organizational Leadership, Initiative and Leadership, People Development, Business Leadership, Personal Development, Team Building, Resilience, Planning, Strategic Thinking, Adaptability
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Medical Privacy, Automation, Robotics, Law, Regulation, and Compliance, Emerging Technologies, Health Care, Medical Devices, Safety Assurance
Build toward a degree
Beginner · Course · 1 - 3 Months