IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cryptography, Network Security, Cryptographic Protocols, OSI Models, Public Key Infrastructure, Cybersecurity, Advanced Encryption Standard (AES), Key Management, Network Protocols, Encryption, Threat Modeling, Data Encryption Standard, Remote Access Systems, Firewall, Brute-force attacks, Emerging Technologies, TCP/IP, Wireless Networks, Local Area Networks, Authentications
Advanced · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales, Sales Development, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Data Quality, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Prompt Engineering, Content Optimization, Writing and Editing, AI Workflows, Content Creation, Business Writing, Blogs, Web Content, Productivity, AI Personalization, Writing, Generative AI Agents, AI Enablement, Artificial Intelligence, Content Strategy, Proofreading, Artificial Intelligence and Machine Learning (AI/ML), Editing
Intermediate · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Design Strategies, Business Risk Management, Design and Product, Experience Design, Risk Analysis, New Business Development, Human Centered Design, User Experience Design, Innovation, Design, User Experience, Ideation, Business Modeling, Lean Methodologies, Market Analysis, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Marketing Planning, Selling Techniques, Customer Engagement, Value Propositions, Strategic Marketing, Product Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Communication, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Commands, Linux, OS Process Management, Command-Line Interface, Unix Commands, File Systems, User Accounts, Bash (Scripting Language), Shell Script, grep, Linux Administration, Unix Shell, File Management, Remote Access Systems, Operating Systems, Scripting, DevOps
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Collaborative Software, Organizational Skills, Document Management, Project Management Software, Project Coordination, Telecommuting, Project Management, Productivity Software, Project Documentation, Internal Communications, Data Security, File Management, User Accounts, Information Privacy, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Design and Development, Web Design, Web Development, UI Components, Front-End Web Development, Web Content
Beginner · Guided Project · Less Than 2 Hours

Universidad de Palermo
Skills you'll gain: Family Support, Public Policies, Economic Development, Economics, Policy, and Social Studies, Political Sciences, Policy Analysis, Socioeconomics, Policy Development, Economics, Social and Human Services, Community Development, Public Affairs, Social Studies, Relationship Building, Social Sciences, Human Development, Gerontology, Companionship, Social Skills, Interpersonal Communications
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Process Capability, Project Schedules, Statistical Analysis, Statistical Methods, Data Analysis, Project Management, Project Planning, Six Sigma Methodology, Work Breakdown Structure, Lean Six Sigma, Process Analysis, Data Collection, Project Scoping, Probability & Statistics, Performance Measurement, Scope Management, Performance Metric, Performance Analysis, Quality Monitoring, Process Improvement and Optimization
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Amazon Web Services, Amazon S3, Amazon Elastic Compute Cloud, Amazon Redshift, Cloud Hosting, Amazon DynamoDB, Cloud Services, Cloud Engineering, Cloud Infrastructure, Cloud Storage, Database Administration, Cloud Deployment, Cloud Computing Architecture, Databases, Network Planning And Design, Virtual Networking, Servers, Database Management, Network Infrastructure, Cloud Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Cyber Security Policies, Microsoft Windows, Enterprise Security, Mobile Security, Endpoint Detection and Response, Operating System Administration, Security Management, Android (Operating System), Patch Management, Microsoft Azure, System Configuration, System Monitoring, Vulnerability Management, Virtual Private Networks (VPN), Apple iOS, Remote Access Systems, Configuration Management
Intermediate · Course · 1 - 4 Weeks