Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Peking University
Skills you'll gain: Software Engineering, Object Oriented Design, Software Testing, Development Environment, Unified Modeling Language, Development Testing, Software Development Tools, System Requirements, Computer Programming Tools, Requirements Analysis, Software Quality (SQA/SQC), Systems Development Life Cycle, Agile Methodology, Test Case, Software Development Life Cycle, Software Development Methodologies, Functional Requirement, Object Oriented Programming (OOP), Agile Software Development, Systems Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, Dynamic Host Configuration Protocol (DHCP), AWS Identity and Access Management (IAM), Encryption, Network Security, Routing Protocols, Virtual Networking, Network Routing, Network Architecture, Hybrid Cloud Computing, Event Monitoring, Amazon Web Services, Network Planning And Design, Security Controls, Cloud Security, Network Infrastructure, AWS CloudFormation
Intermediate · Specialization · 1 - 3 Months

Illinois Tech
Skills you'll gain: Web Development, Database Design, Relational Databases, Web Applications, Web Development Tools, Databases, Web Design and Development, Full-Stack Web Development, Database Systems, Database Development, Application Deployment, Server Side, HTML and CSS, Cloud Deployment, Back-End Web Development, Scripting Languages, Application Development, Cloud Applications, Javascript, Cloud Computing
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Power BI, Interactive Data Visualization, Data Visualization, Dashboard Creation, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Tree Maps, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Transformation
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Power Platform Architecture & Technical Design, Generative AI Agents, No-Code Development
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Electrical Engineering, Semiconductors, Engineering, Scientific, and Technical Instruments, Electrical and Computer Engineering, Electronics, Electronic Components, Materials science, Engineering Calculations, Physics, Mathematical Modeling
Build toward a degree
Advanced · Course · 1 - 3 Months

Skills you'll gain: Newsletters, Marketing Materials, Promotional Materials, Event Marketing, Target Audience, Email Marketing, Content Creation, Graphic Design, Analysis, Marketing Design, Marketing Communications, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: Supervised Learning, Bayesian Network, Logistic Regression, Artificial Neural Networks, Machine Learning Methods, Statistical Modeling, Predictive Modeling, Model Evaluation, Convolutional Neural Networks, Statistical Machine Learning, Probability & Statistics, Bayesian Statistics, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Machine Learning Algorithms, Statistical Methods, Artificial Intelligence, Regression Analysis, Statistical Inference
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Infosec
Skills you'll gain: Blockchain, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Cryptography, Cryptographic Protocols, Secure Coding, Encryption, Vulnerability Assessments, Scalability, Distributed Computing, Exploitation techniques, Transaction Processing, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Infrastructure As A Service (IaaS), Cloud Development, Identity and Access Management, Kubernetes, Cloud Platforms, Cloud Services, Cloud Applications, Prompt Engineering, Cloud Deployment, Cloud Computing, Cloud Management, Cloud Storage, Virtual Machines, Network Infrastructure, Containerization, Platform As A Service (PaaS), Generative AI, Data Centers
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, CI/CD, Google Cloud Platform, Continuous Integration, Continuous Delivery, Role-Based Access Control (RBAC), Application Deployment, Authorization (Computing), Cloud Storage, Managed Services, Database Management, Authentications, Database Management Systems, Identity and Access Management
Intermediate · Course · 1 - 3 Months
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, DevOps, Devops Tools, DevSecOps, AI Integrations, Code Review, Amazon Web Services, AI Security, Application Performance Management, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Anomaly Detection, Continuous Monitoring, Vulnerability Scanning, Predictive Analytics
Beginner · Course · 1 - 4 Weeks