IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Supplier Performance Management, Strategic Sourcing, Culture Transformation, Process Development, Organizational Structure, Cross-Functional Collaboration, Governance, Risk Analysis, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Cyber Security Strategy, Cyber Threat Intelligence, Threat Management, Network Model, IT Security Architecture, Exploitation techniques, Security Controls, Security Awareness, System Design and Implementation, Cryptography, Resilience, Service Recovery
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Social Media Campaigns, Communication Strategies, Keyword Research, Social Media, Social Media Content, Web Design and Development, Web Analytics and SEO, Marketing, Workflow Management, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Brand Strategy, Invoicing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales, Sales Strategy, Consultative Selling, Selling Techniques, Account Strategy, Customer Relationship Building, Business Communication, Consultative Approaches, Relationship Building, Sales Pipelines, General Sales Practices, Overcoming Objections, Solution Selling, Relationship Management, Sales Process, Communication Strategies, Proposal Writing, Digital Transformation, AI Personalization, Personalized Campaigns
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Invoicing, Billing & Invoicing, Accounting Records, Billing, Excel Formulas, Spreadsheet Software, Tax Compliance, Payment Processing and Collection, Tax Management, Microsoft Excel, Regulation and Legal Compliance, Sales Tax, Regulatory Requirements, Automation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Business Intelligence Software, Business Intelligence, Power BI, Financial Reporting, Business Reporting, Data Presentation, Data Visualization Software, Microsoft Excel, Interactive Data Visualization, Data Cleansing, Data Import/Export, Data Sharing, Data Validation, Data Quality
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Large Language Modeling, LLM Application, Learning Strategies, Education Software and Technology, AI Personalization, AI literacy, Lifelong Learning, Human Learning, Adult Learning Principles, Student-Centred Learning, Generative AI, Critical Thinking, Goal Setting
Beginner · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Design Strategies, Business Risk Management, Design and Product, Experience Design, Risk Analysis, New Business Development, Human Centered Design, User Experience Design, Innovation, Design, User Experience, Ideation, Business Modeling, Lean Methodologies, Market Analysis, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Team Building, Team Leadership, Team Management, Team Collaboration, Teamwork, Trustworthiness, People Management, Collaboration, Cross-Functional Team Leadership, Leadership, Cross-Functional Collaboration, Professional Development, Empathy, Conflict Management, Communication Strategies, Goal Setting, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Cyber Security Policies, Microsoft Windows, Enterprise Security, Mobile Security, Endpoint Detection and Response, Operating System Administration, Security Management, Android (Operating System), Patch Management, Microsoft Azure, System Configuration, System Monitoring, Vulnerability Management, Virtual Private Networks (VPN), Apple iOS, Remote Access Systems, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Deployment, Virtual Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Cloud Platforms, Containerization, Kubernetes, Microservices, Computing Platforms, Infrastructure Architecture, IT Infrastructure, Virtualization, Virtual Machines, Networking Hardware
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Microsoft Azure, Data Ethics, Artificial Intelligence, Natural Language Processing, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Applied Machine Learning, Machine Learning
Beginner · Course · 1 - 4 Weeks