Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Crisis Management, Mediation, Leadership Studies, Negotiation, Conflict Management, Diplomacy, Leadership, Policy Analysis, Leadership Development, Social Justice, Organizational Leadership, Ethical Standards And Conduct, Leadership and Management, Business Leadership, Public Policies, Strategic Leadership, Political Sciences, Economics, Policy, and Social Studies, Public Administration, Governance
Beginner · Specialization · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Negotiation, Active Listening, Communication, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Leadership, Value Propositions, Stakeholder Management, Decision Making, Organizational Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Labor Law, Workplace inclusivity, Human Resources, Communication, Compliance Management, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Security Awareness, Advocacy, Conflict Management, Empowerment
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Conflict Management, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Team Building, Intercultural Competence, Verbal Communication Skills, Team Management, Strategic Communication, Ethical Standards And Conduct, Negotiation, Stakeholder Communications, Business Leadership, Cultural Diversity, Active Listening
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Conflict Management, Personal Development, Virtual Teams, Workplace inclusivity, Self-Awareness, Adaptability, Verbal Communication Skills, Cognitive flexibility, Relationship Management, Non-Verbal Communication, Dealing With Ambiguity, Relationship Building, Safety Culture, Curiosity, Communication Strategies
Beginner · Specialization · 1 - 3 Months

LearnKartS
Skills you'll gain: Bitbucket, Git (Version Control System), Version Control, Collaborative Software, Code Review, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness
Intermediate · Course · 1 - 4 Weeks

Utrecht University
Skills you'll gain: International Relations, World History, Research, Diplomacy, Case Studies, Social Justice, Political Sciences, Socioeconomics, Timelines, Governance
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Emory University
Skills you'll gain: Substance Abuse, Public Health, Conflict Management, International Relations, Cultural Diversity, Mental and Behavioral Health, Social Sciences, Economics, Policy, and Social Studies, Media and Communications, Child Welfare
Beginner · Course · 1 - 3 Months