IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Microsoft Windows, Editing, Document Management, File Management
★ 4.7 (1.2K) · Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Personal protective equipment, Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Environmental Regulations, Energy and Utilities, Basic Electrical Systems, Petroleum Industry, Oil and Gas, Safety Training, Electrical Equipment, Electrical Safety, Occupational Safety and Health Administration (OSHA), Safety Standards, Workforce Planning, Workforce Development, Billing, Sustainable Development, Environmental Issue
★ 4.7 (11K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Feature Engineering, MLOps (Machine Learning Operations), Model Optimization, Generative AI, Google Cloud Platform, Model Deployment, Tensorflow, Generative AI Agents, Google Gemini, Model Training, Dataflow, Big Data, Keras (Neural Network Library), Machine Learning, Generative Model Architectures, Data Preprocessing, Machine Learning Software, CI/CD, Machine Learning Methods, Cloud Computing
★ 4.4 (5K) · Intermediate · Professional Certificate · 3 - 6 Months

Erasmus University Rotterdam
Skills you'll gain: Innovation, Creativity, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Process Management, Organizational Strategy, Team Management, Organizational Structure, Project Implementation, Business Modeling, Business Strategy, Leadership, Lean Methodologies
★ 4.7 (2.2K) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: WordPress, Content Management Systems, Content Management, Web Content, Web Design and Development, Web Presence, Content Creation, Control Panels, Creativity
★ 4.5 (2.4K) · Intermediate · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Analysis, Real Time Data, Data Quality, Data Storage
★ 4.6 (11K) · Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Writing and Editing, Target Audience, Communication, Virtual Teams, Press Releases, Persuasive Communication, Presentations, Target Market
★ 4.5 (3.9K) · Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Process Capability, Process Analysis, Business Process Management, Business Process, Continuous Improvement Process, Process Development, Eight Disciplines Problem Solving (8D), Project Design, Project Planning, Quality Control, Customer Analysis
★ 4.7 (3.8K) · Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: IT Security Architecture, DevSecOps, Cloud Security, Mobile Security, Cloud Computing Architecture, Application Security, Network Security, Infrastructure Security, Cloud Computing, Security Controls, Cloud Infrastructure, Zero Trust Network Access, Firewall, Cloud Solutions, Endpoint Security, Load Balancing, Continuous Monitoring, System Monitoring, System Configuration, Cryptography
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Responsible AI, Data Ethics, Data-Driven Decision-Making, AI Enablement, Strategic Decision-Making, AI Product Strategy, Strategic Thinking, Business Analytics, Artificial Intelligence, Decision Support Systems, AI Integrations, Decision Making, Operational Efficiency, Organizational Strategy, Stakeholder Engagement, Business Strategy, Corporate Strategy, Overcoming Objections
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Survey Creation, Surveys, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Strategic Marketing, Marketing, Marketing Management, Research Design, Marketing Planning, Data Analysis, Marketing Psychology, Research Reports, Market Analysis, Research Methodologies, Experimentation, Customer Analysis, Business Marketing, Business
★ 4.4 (4.9K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Application Deployment, AWS Identity and Access Management (IAM), Amazon Web Services, Infrastructure as Code (IaC), Cloud Computing Architecture, Performance Tuning, Cloud-Native Computing, Cloud Management, Cloud Solutions, IT Automation, Security Controls, Cloud Security, Site Reliability Engineering
Advanced · Course · 1 - 3 Months