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It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.


Popular It Support Courses and Certifications


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    Coursera

    Manager Toolkit: Learn Key Skills for Management Success

    Skills you'll gain: Productivity, Team Motivation, Team Leadership, Management Training And Development, Time Management, Team Management, Team Building, People Management, Leadership and Management, Teamwork, Delegation Skills, Trustworthiness, Leadership, Organizational Leadership, Leadership Development, Business Leadership, Conflict Management, Communication

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Advanced Prompt Engineering and Memory Management

    Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, Context Management, User Interface (UI), Vector Databases, Debugging

    Advanced · Course · 1 - 3 Months

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    Coursera

    Analyze Churn, Design Onboarding Success

    Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour

    Intermediate · Course · 1 - 4 Weeks

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    SkillUp

    Artificial Intelligence for Healthcare

    Skills you'll gain: Healthcare 5.0, Artificial Intelligence, AI Enablement, Jupyter, Healthcare Ethics, Health Informatics, Healthcare Industry Knowledge, LLM Application, Machine Learning, Deep Learning, Machine Learning Software, MLOps (Machine Learning Operations), Generative Model Architectures, Statistical Machine Learning, AI Product Strategy, Model Evaluation, Predictive Modeling, Data-Driven Decision-Making, Data Processing, Data Analysis

    Intermediate · Specialization · 1 - 3 Months

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    Packt

    Securing Cloud Services

    Skills you'll gain: Cloud Computing, Cloud Computing Architecture, Cloud Services, Threat Modeling, Application Security, Network Security, Infrastructure As A Service (IaaS), Enterprise Architecture, Platform As A Service (PaaS), Identity and Access Management, Disaster Recovery

    Intermediate · Course · 3 - 6 Months

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    Knowledge Accelerators

    Beginner Microsoft Copilot: AI Prompts & Workflows

    Skills you'll gain: Microsoft 365, Productivity Software, Presentations, Productivity, Content Creation, Writing and Editing, LLM Application, Generative AI, Microsoft Windows, Business Communication

    Beginner · Course · 1 - 3 Months

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    Alex Genadinik

    Advanced SEO Keyword Research

    Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Google Analytics, Google Ads, Web Analytics, Content Strategy, Marketing, Market Research, Competitive Analysis, E-Commerce, Analytics

    Mixed · Course · 1 - 3 Months

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    University of Pennsylvania

    Achieving Personal and Professional Success

    Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Business Communication, Strategic Communication, Relationship Building, Initiative and Leadership, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism

    4.7
    Rating, 4.7 out of 5 stars
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    3.2K reviews

    Beginner · Specialization · 3 - 6 Months

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    Kennesaw State University

    Cybersecurity and Its Ten Domains

    Skills you'll gain: Cybersecurity, IT Security Architecture, Network Security, Disaster Recovery, Application Security, Business Continuity, Cryptography, Secure Coding, Systems Development Life Cycle, Security Controls, Law, Regulation, and Compliance, Infrastructure Security, Safety and Security, Identity and Access Management, Governance, Risk Management

    4.4
    Rating, 4.4 out of 5 stars
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    2.4K reviews

    Beginner · Course · 1 - 3 Months

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    University of California San Diego

    Data Structures and Performance

    Skills you'll gain: Unit Testing, Data Structures, Java, JUnit, Performance Tuning, Debugging, Algorithms, Object Oriented Programming (OOP), Theoretical Computer Science, Unstructured Data

    4.8
    Rating, 4.8 out of 5 stars
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    2.2K reviews

    Intermediate · Course · 1 - 3 Months

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    AI CERTs

    Customer Experience in Telecommunication

    Skills you'll gain: Responsible AI, Tensorflow, PyTorch (Machine Learning Library), Network Performance Management, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Transfer Learning, AI Personalization, Generative AI, Artificial Intelligence, Telecommunications, Network Architecture, Computer Networking, Emerging Technologies, Generative AI Agents, Wireless Networks, Digital Communications, Network Protocols, System Design and Implementation, Communication

    Advanced · Course · 1 - 3 Months

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    Coursera

    Optimizing the Clinic: Basics of Medical Office Management

    Skills you'll gain: Patient Registration, Medical Records, Medical Billing and Coding, Medical Office Procedures, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Patient Communication, Health Information Management, Revenue Cycle Management, Electronic Medical Record, Records Management, Clinical Documentation, Patient Safety, Care Coordination, Data Entry, Scheduling, Inventory Management System, Medical Terminology, Regulatory Compliance, Key Performance Indicators (KPIs), Quality Assurance

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular it support courses

  • Manager Toolkit: Learn Key Skills for Management Success: Coursera
  • Advanced Prompt Engineering and Memory Management: Packt
  • Analyze Churn, Design Onboarding Success: Coursera
  • Artificial Intelligence for Healthcare: SkillUp
  • Securing Cloud Services: Packt
  • Beginner Microsoft Copilot: AI Prompts & Workflows: Knowledge Accelerators
  • Advanced SEO Keyword Research: Alex Genadinik
  • Achieving Personal and Professional Success: University of Pennsylvania
  • Cybersecurity and Its Ten Domains: Kennesaw State University
  • Data Structures and Performance: University of California San Diego

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