IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Productivity, Team Motivation, Team Leadership, Management Training And Development, Time Management, Team Management, Team Building, People Management, Leadership and Management, Teamwork, Delegation Skills, Trustworthiness, Leadership, Organizational Leadership, Leadership Development, Business Leadership, Conflict Management, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, Context Management, User Interface (UI), Vector Databases, Debugging
Advanced · Course · 1 - 3 Months

Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Healthcare 5.0, Artificial Intelligence, AI Enablement, Jupyter, Healthcare Ethics, Health Informatics, Healthcare Industry Knowledge, LLM Application, Machine Learning, Deep Learning, Machine Learning Software, MLOps (Machine Learning Operations), Generative Model Architectures, Statistical Machine Learning, AI Product Strategy, Model Evaluation, Predictive Modeling, Data-Driven Decision-Making, Data Processing, Data Analysis
Intermediate · Specialization · 1 - 3 Months

Packt
Skills you'll gain: Cloud Computing, Cloud Computing Architecture, Cloud Services, Threat Modeling, Application Security, Network Security, Infrastructure As A Service (IaaS), Enterprise Architecture, Platform As A Service (PaaS), Identity and Access Management, Disaster Recovery
Intermediate · Course · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Microsoft 365, Productivity Software, Presentations, Productivity, Content Creation, Writing and Editing, LLM Application, Generative AI, Microsoft Windows, Business Communication
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Google Analytics, Google Ads, Web Analytics, Content Strategy, Marketing, Market Research, Competitive Analysis, E-Commerce, Analytics
Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Business Communication, Strategic Communication, Relationship Building, Initiative and Leadership, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
Beginner · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Cybersecurity, IT Security Architecture, Network Security, Disaster Recovery, Application Security, Business Continuity, Cryptography, Secure Coding, Systems Development Life Cycle, Security Controls, Law, Regulation, and Compliance, Infrastructure Security, Safety and Security, Identity and Access Management, Governance, Risk Management
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Unit Testing, Data Structures, Java, JUnit, Performance Tuning, Debugging, Algorithms, Object Oriented Programming (OOP), Theoretical Computer Science, Unstructured Data
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Tensorflow, PyTorch (Machine Learning Library), Network Performance Management, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Transfer Learning, AI Personalization, Generative AI, Artificial Intelligence, Telecommunications, Network Architecture, Computer Networking, Emerging Technologies, Generative AI Agents, Wireless Networks, Digital Communications, Network Protocols, System Design and Implementation, Communication
Advanced · Course · 1 - 3 Months

Skills you'll gain: Patient Registration, Medical Records, Medical Billing and Coding, Medical Office Procedures, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Patient Communication, Health Information Management, Revenue Cycle Management, Electronic Medical Record, Records Management, Clinical Documentation, Patient Safety, Care Coordination, Data Entry, Scheduling, Inventory Management System, Medical Terminology, Regulatory Compliance, Key Performance Indicators (KPIs), Quality Assurance
Beginner · Specialization · 3 - 6 Months