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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Status: Free Trial
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    Cisco Learning and Certifications

    Network Security Principles

    Skills you'll gain: Network Security, Role-Based Access Control (RBAC), Cybersecurity, Firewall, Network Monitoring, Authentications, Virtual Private Networks (VPN), Computer Networking, Authorization (Computing), Intrusion Detection and Prevention, Identity and Access Management, Security Controls, General Networking, Encryption

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Packt

    Technical Writing for Software Developers

    Skills you'll gain: Technical Documentation, Technical Writing, Software Documentation, Technical Communication, Software Design Documents, Information Architecture, Writing, User Requirements Documents, Software Development Tools, Automation, Style Guides, Software Development, Agile Software Development, Interactive Design, Project Management Software, Diagram Design, Generative AI

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Knowledge Accelerators

    From Excel to Power BI

    Skills you'll gain: Power BI, Data Visualization, Interactive Data Visualization, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Synthesis, Trend Analysis, Excel Formulas, Data Manipulation, Business Analytics, Data Management, Key Performance Indicators (KPIs), Data Quality

    4.5
    Rating, 4.5 out of 5 stars
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    1.7K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Packt

    Debunking C++ Myths

    Skills you'll gain: Test Driven Development (TDD), C and C++, C++ (Programming Language), Debugging, C (Programming Language), Object Oriented Programming (OOP), System Programming, Functional Design, Secure Coding, Software Architecture, Performance Tuning, Network Troubleshooting

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Coursera

    GenAI Prompting, Evaluation, and Governance

    Skills you'll gain: Responsible AI, AI Security, Prompt Engineering, Generative AI, Governance Risk Management and Compliance, Content Performance Analysis, Risk Management, Governance, Retrieval-Augmented Generation, Model Evaluation, Compliance Management, Data-Driven Decision-Making, Performance Analysis, Cross-Functional Team Leadership, System Monitoring, Gap Analysis, Large Language Modeling, Performance Metric, Quality Assessment, Cost Benefit Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Interactive Document Design in Canva

    Skills you'll gain: Interactive Design, Canva (Software), Layout Design, Digital Design, Information Architecture, Browser Compatibility, Graphic and Visual Design, Typography, Design Strategies, Color Theory, Design Elements And Principles, Quality Assurance

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    C

    Coursera

    GitLab CI/CD: Automating Software Delivery

    Skills you'll gain: CI/CD, Hardware Design, Continuous Integration, Continuous Deployment, Devops Tools, Electronic Hardware, Embedded Software, Continuous Delivery, Test Automation, Software Development Tools, Automation, Verification And Validation, YAML, Process Optimization

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Edureka

    Building RAG and MCP Servers with Claude

    Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, AI Orchestration, Generative AI Agents, Anthropic Claude, Prompt Engineering, Tool Calling, Generative AI, Automation, Scalability, Application Programming Interface (API), Servers, Python Programming

    Intermediate · Course · 1 - 4 Weeks

  • M

    Microsoft

    Introduction to Microsoft Azure Cloud Services

    Skills you'll gain: Microsoft Azure, Cloud Services, Virtualization, Cloud Computing, Virtual Machines, Cloud Storage, Cloud Infrastructure, Public Cloud, Virtual Networking, Scalability

    4.5
    Rating, 4.5 out of 5 stars
    ·
    2.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    S

    SkillsBooster Academy

    AI Sound Generation for Business Communication

    Skills you'll gain: Generative AI, AI Product Strategy, Brand Strategy, Content Creation, Business Communication, Storytelling, Media Production, Brand Awareness, Social Media Content, Digital Design, Business Ethics, Marketing Communications, Creative Thinking, Influencing, Business Transformation, Entrepreneurship, Creative Problem-Solving, Media and Communications, Customer Engagement, Digital Marketing

    Beginner · Course · 1 - 3 Months

  • Status: New
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    E

    EDUCBA

    Build Intelligent iOS Apps with Core ML 3: Learn & Apply AI

    Skills you'll gain: Apple iOS, iOS Development, Apple Xcode, Application Deployment, Swift Programming, User Interface (UI), Artificial Intelligence and Machine Learning (AI/ML), Knowledge of Apple Software, Image Analysis, Real Time Data, Mobile Development, Model Deployment, User Interface and User Experience (UI/UX) Design, Computer Vision, Natural Language Processing, Classification Algorithms

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    U

    Universidade de São Paulo

    Marketing e vendas B2B: Fechando novos negócios

    Skills you'll gain: Lead Generation, Business Marketing, B2B Sales, Customer Insights, Sales Management, Sales Process, Sales Strategy, Sales, Target Audience, Customer Success Management, Marketing, Inside Sales, Customer Relationship Building, Marketing Strategies, Marketing Communications, Marketing Management, Customer Relationship Management (CRM) Software

    4.8
    Rating, 4.8 out of 5 stars
    ·
    451 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Network Security Principles: Cisco Learning and Certifications
  • Technical Writing for Software Developers: Packt
  • From Excel to Power BI: Knowledge Accelerators
  • Debunking C++ Myths: Packt
  • GenAI Prompting, Evaluation, and Governance: Coursera
  • Interactive Document Design in Canva: Coursera
  • GitLab CI/CD: Automating Software Delivery: Coursera
  • Building RAG and MCP Servers with Claude: Edureka
  • Introduction to Microsoft Azure Cloud Services: Microsoft
  • AI Sound Generation for Business Communication: SkillsBooster Academy

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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
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  • IBM Data Analyst Certificate
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