IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Balance Sheet, Financial Statements, Management Accounting, Performance Measurement, Income Statement, Financial Statement Analysis, Cost Accounting, Capacity Management, Operating Cost, Financial Reporting, Asset Management, Organizational Strategy, Performance Analysis, Financial Accounting, Operational Analysis, Financial Analysis, Budgeting, Operating Budget, Business Metrics, Cost Control
Beginner · Specialization · 3 - 6 Months
Starweaver
Skills you'll gain: Incident Management, Disaster Recovery, Site Reliability Engineering, Incident Response, Solution Architecture, Systems Architecture, System Monitoring, Business Continuity, Distributed Computing, Software Architecture, Systems Design, System Design and Implementation, Continuous Monitoring, Network Monitoring, Risk Management Framework, Load Balancing, Software Design Patterns, System Implementation, Service Level, High Voltage
Intermediate · Course · 1 - 4 Weeks

Georgia Institute of Technology
Skills you'll gain: Electronic Components, Semiconductors, Electronics, Electrical Engineering, Basic Electrical Systems, Electronics Engineering, Engineering Analysis, Engineering Calculations, Mathematical Modeling
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Enterprise Architecture, Stakeholder Engagement, Resource Management, Project Risk Management, Risk Management, Stakeholder Management, Information Technology Architecture, Procurement, Resource Planning, Resource Allocation, IT Management, Risk Analysis, Purchasing, Project Management, Information Systems, Communication Planning, Management Information Systems, Risk Mitigation, Stakeholder Communications, Communication Strategies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, New Product Development, Value Propositions, Competitive Analysis
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Sprint Planning, Team Motivation, Stakeholder Engagement, Project Schedules, Project Estimation, Change Management, Requirements Management, Project Management, Innovation, Project Risk Management, Scope Management, Project Management Software, Scheduling, Risk Management, Leadership, Agile Methodology, Team Building, Waterfall Methodology, Business, Business Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Incident Management, Site Reliability Engineering, Incident Response, Problem Management, Infrastructure as Code (IaC), Ansible, Continuous Deployment, Prometheus (Software), Cloud Computing, CI/CD, Kubernetes, Service Level, Performance Testing, Jenkins, Grafana, Amazon Elastic Compute Cloud, Configuration Management, Docker (Software), Artificial Intelligence, Machine Learning
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Diversity Awareness, Social Sciences, Predictive Modeling, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Economic Development, Probability, Market Dynamics, Coordination
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), Unit Testing, Test Driven Development (TDD), Test Script Development, Programming Principles, Software Testing, Data Structures, Python Programming, Program Development, Computer Programming, Development Environment, Debugging, Django (Web Framework), Functional Design, Package and Software Management, Cloud Hosting
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Laboratory Experience, Laboratory Reports, Application Specific Integrated Circuits, System Design and Implementation, Embedded Software, Embedded Systems, Electronic Hardware, Electronic Systems, Electrical and Computer Engineering, Eclipse (Software), Electronics Engineering, Test Case, Laboratory Testing, Test Script Development, Verification And Validation, Microarchitecture, Computer Architecture, Software Development
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Development Environment, Engineering Software, Computer Programming, Software Engineering, Data Structures, Memory Management, Computer Programming Tools, Integrated Development Environments, Debugging, Program Development
Intermediate · Course · 1 - 4 Weeks